Power Platform Resource - Claims & Recoveries

❗📢 HIRING UPDATE 📢❗

Greetings from Mastek!!!

We are seeking a highly skilled and motivated SC professional for Power Platform Resource Specification for C&R Knowledge Sharing Support role to join our dynamic team.

Project Context:

As part of the transition of the Claims & Recoveries (C&R) service from Ceox to internal support for our public sector client, a Power Platform resource is required to support knowledge transfer, documentation, and continuity of service delivery.

Objectives

Facilitate effective knowledge sharing between Ceox and internal teams

Support documentation and onboarding of internal staff to C&R.

Ensure continuity of Power Platform development and support during the transition.

Key Duties

1. Knowledge Transfer & Documentation

Participate in knowledge-sharing sessions with Ceox and internal stakeholders.

Document technical and functional aspects of the C&R solution.

Maintain a centralised knowledge base accessible to all relevant parties.

2. Development & Technical Support

Provide hands-on support for Power Platform components (Model driven apps, Power Automate, Dataverse, SharePoint).

Collaborate with Ceox and internal developers on enhancements and issue resolution.

Assist with configuration, testing, and deployment activities.

3. Governance & Best Practice

Align with Power Platform Centre of Excellence (CoE) standards.

Ensure compliance with our public client’s data governance and DLP policies.

Required Skills

 Power Platform Development: Strong experience with Power Apps – model driven and canvas apps, Power Automate, Dataverse, and SharePoint integration.

 Documentation: Ability to produce clear, structured, and accessible technical and functional documentation.

 Communication: Strong verbal and written communication skills to engage with technical and non-technical stakeholders.

 Knowledge Sharing: Experience in facilitating knowledge transfer and onboarding activities.

 Governance Awareness: Familiarity with CoE practices, DLP policies, and secure development standards.

Engagement Details: Duration: Initial engagement aligned with the Ceox contract end, with potential for extension.

 Reporting: Reports to Mags Fairhall, with collaboration with Matt Mills and across C&R project team.

 Location: Remote with potential for occasional on-site sessions if required.