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Summary: Are you ready to redefine the future of enterprise cloud? Rakuten Symphony Cloud is at the forefront of a global revolution, empowering businesses with cutting-edge, cloud-native solutions that unlock unprecedented agility, efficiency, and scale. As a core part of the Rakuten Group, a global leader in internet services with a billion-strong membership, Rakuten Symphony is driving innovation that changes how the world connects.
We're building more than just technology; we're building a vibrant, diverse, and entrepreneurial culture where big ideas come to life. If you're a driven enterprise sales professional with a passion for disrupting the status quo and a knack for building strong client relationships, then this is your chance to join a team that's truly making an impact.
Why join the Enterprise Sales team at Rakuten Symphony Cloud? You'll be instrumental in shaping how enterprises leverage next-generation cloud infrastructure, from managing distributed AI workloads to accelerating digital transformation across diverse industries. You'll work with a proven, at-scale platform, backed by the expertise of a global powerhouse, and have the opportunity to drive significant growth in a rapidly evolving market. Be part of a company that values innovation, fosters a collaborative environment, and empowers its employees to make a real difference in the world of cloud technology.
Responsibilities:
- Support the entire sales process from Prospecting to PO.
- Perform POC, lab trials, product demos, and solutions integration/validation.
- Own and respond to RFx.
- Be responsible and accountable to write the Technical Solution documents for customer engagements.
- Document Customer architectures using Enterprise Architecture tools.
- Collaborate with the Sales team to facilitate the progress of new opportunities from the business and technical point of view.
- Helping to generate thought leadership and white papers content for inbound marketing activities.
- Participate in webinars and events providing insight into Robin's products.
- Collect, document, and prioritize technical constraints, workarounds, and functional and non-functional requirements.
- Be the source of Technical and Product expertise and advise customers and prospects accordingly.
- Deploy and manage internal demo environments by personalizing them to customer use cases.
Requirements:
- 7+ years of Sales Engineer, Solution Architect, Customer Success, or equivalent client interaction experience.
- Exceptional verbal and written communication, organization, and presentation skills.
- Hands-on Experience with Docker, Kubernetes, Software-defined storage, and CSI.
- CKD/CKA Certification is a plus.
- Experience and thorough understanding of DBaaS, PaaS, IaaS.
- Exposure to Splunk, Elasticsearch, BigData, and AI/ML is a plus.
- Good knowledge of Linux/Unix Systems.
- Understanding of Networking, Storage, and Security Concepts.
- Exposure to Public clouds (GCP, Azure, and AWS).
- Programming proficiency in any one language: python, C/C++, golang, or any other programming language or scripting language.
RAKUTEN SHUGI PRINCIPLES:
Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, always advance. Only be satisfied with complete success - Kaizen.
- Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
- Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
- Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
- Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.
