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INTRODUCTION
Inner Circle is a 21st century consultancy for 21st century challenges, aiming to deliver strong public services and thriving places so everyone can live a good life. The big missions of local government and its partners are our purpose. Our success lies in the success of future leaders to maintain their organisations' relevance and viability in a world marked by inequalities, and inadequacies in the public response. We are looking for exceptional people that are adaptable, flexible and able to deploy their skills and experience across multiple sectors and client environments. We work as an independent consultancy, as an embedded team within our client organisations, or leading a group of specialist advisors.
Summary of Job Role:
You will be a visionary and driven Principal. In this pivotal role, you will have a confidence in building and nurturing new relationships with senior clients and contacts, as well as overseeing and growing existing relationships. You will support our Director team to take our service offers to market and demonstrate an appetite to contribute to market thought leadership. You will oversee significant projects and initiatives, harnessing your expertise to drive excellence in client service delivery, expanding the business and project management. This position requires strong leadership abilities to inspire and guide teams through complex engagements, ensuring that projects align with client objectives and result in measurable outcomes. You will collaborate with diverse stakeholders, providing insights and recommendations to enhance operational performance. You will have clear commercial acumen and be at the forefront of developing and maintaining trusted client and partner relationships, identifying new business opportunities, and contributing to the strategic direction of the organisation.
Key Responsibilities:
Business
- Driving business growth through identifying and securing new client and project opportunities
- Establishing and overseeing robust account management to ensure account growth
- Grow, maintain and leverage current and new client relationships that extend the company's presence in the market
- Bringing industry and political insight into business planning and marketing and communications activity
- Regular contributions to thought leadership in the industry
- Shaping and delivering projects to meet and exceed the expectations of our clients and our ICC quality criteria.
- Championing leadership by identifying and growing talent within the business through coaching and mentoring.
- Locating and supporting the recruitment of new talent, including through networking to improve employer branding.
- Participating in business networking events and client entertainment to further enhance the reputation and attractiveness of the organisation.
- Leading internal R&D projects, developing new services and products.
- Mentoring and line managing Senior Consultants and Managers supporting their professional and personal development through continuous positive and constructive feedback
- Creating and maintaining strong and productive relationships with Clients, colleagues, and partners
Project
- Leading and managing the delivery of a portfolio of large complex programmes supported by an Inner Circle team including being the main client contact for the same
- Leading a portfolio of multidisciplinary project teams of colleagues and partners.
- Holding client environment of early project delivery on new or growing accounts.
- Managing accounts commercially through working confidently with clients and building trusted advisor relationships to generate further growth
- Lead projects to set new standards within the sector and demonstrate leadership in quality standards for ICC, including adhering to our QMS requirements.
- Dealing effectively with ambiguous and unstructured problems and situations through collaboration and teamwork.
- Delivering projects on time, to budget and to the required quality standards.
- Preparing and presenting proposals for new opportunities.
- Core consulting activities: problem analytics, research, options appraisal & solution development, risk management, influencing.
- Upholding the ICC code of ethics and business conduct
Requirements
- Relevant degree, or equivalent experience in a related field
- A minimum of 7 years of experience in consulting or a relevant industry
- Exceptional programme management and business leadership skills
- Excellent personal impact and influencing skills with a strong track record in business development and growth
- Subject matter expertise in core business areas with an appetite to contribute to thought leadership within the industry
- Excellent analytical skills with the ability to interpret complex data and make informed decisions
- Ability to thrive in a fast-paced environment and adapt to changing priorities
Personal characteristics Individuals that thrive in Inner Circle typically have the following characteristics:
- Natural curiosity
- Have an intolerance of inertia
- A strong work ethic and organisation skills
- The ability to lead and form part of a team
- Enjoy deploying their skills and expertise to issues outside their sphere of experience
- The desire to be the best at what they do
- Can clearly communicate complex issues in written and oral form
- The ability to notice, interpret and anticipate concerns and feelings and to behave appropriately
- Treat client's problems as though they are their own
- Good critical thinkers
- Focused on beneficial outcomes
- Are self-starters; can identify what needs to be done and get on with it
- Understanding of one or more of the subject matter disciplines we work with: regeneration, property development, public policy, housing, social care, digital and technology
Benefits
- Private Healthcare plan with Aviva
- Optical and Dental care
- Employee Assistance Programme
- Pension Plan
- Death in service 3 times salary
- 25 days holiday plus bank holidays
- Full sick pay for up to 4 weeks
- Income protection scheme
- Hybrid working
- Discretionary bonus scheme
