LocationStaines-Upon-Thames, England, United Kingdom
Posted At1/29/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (46.0%).
Occupation Type
Sales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
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Description
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About the Role
We are seeking a strategic, technically adept Outbound Product Manager (OPM) lead to drive the growth and success of our Security Operations (SecOps) product portfolio across the Europe, Middle-East, and Africa (EMEA) region.
As our EMEA OPM lead, you will serve as the regional product authority - connecting our innovation in Unified Security Exposure Management, Security Incident Response, Threat Intelligence, Data Loss Prevention and AI‑driven security operations with the customers, partners, and go‑to‑market teams who bring those capabilities to life.
Your work ensures that our SecOps solutions are understood, adopted, and successful in EMEA. You will collaborate deeply with account teams, customers, inbound PM, product marketing, product excellence, and partners to activate go‑to‑market motions, influence product investment with regional insights, and ensure customer outcomes that translate into measurable business impact.
Responsibilities
Regional Product Leadership for Security Operations
Act as the authoritative SecOps product expert for EMEA, able to articulate capabilities, differentiators, and roadmaps across VR, USEM, SIR, AI‑powered automation, Attack Surface Management, Configuration Compliance, and more
Provide field leadership and guidance on how our SecOps portfolio solves real security‑operations challenges
Represent EMEA needs, customer patterns, competitive pressures, and regulatory considerations back to inbound PM and BU leadership
EMEA Go‑to‑Market Strategy & Execution
Localize and execute SecOps launch, enablement, and adoption strategies tuned to regional buyer personas (CISO, SOC Director, Risk Officer), maturity levels, and industries
Drive field readiness: create content, demo narratives, competitor positioning, pricing guidance, objection‑handling, and partner‑enablement materials
Ensure regional sellers and technical teams can confidently engage customers and prospects
Customer, Partner & Analyst Engagement
Lead EMEA customer meetings, roadmap sessions, security briefings, and technical workshops
Support strategic deals by clarifying product value, guiding solution design, and addressing customer blockers
Build strong relationships with Security leaders, architects, and end user communities
Inspire, enable and support partner sales and delivery teams, and ecosystem influencers
Contribute to customer advisory boards and regional user groups
Foster customer success and collect stories that demonstrate measurable value
Market, Competitive & Regulatory Intelligence
Track and synthesize EMEA‑specific dynamics: threat landscape trends, regulatory drivers (e.g., NIS2, DORA, UK Cyber Essentials), cloud‑security adoption, DevSecOps transformation patterns, and SOC modernization trends
Provide competitive insights across VR, ASM, SIEM/SOAR, Cloud Security, CTEM, and AI‑driven SecOps markets
Feed insights back to inbound PM and leadership to shape roadmap prioritization, partnerships, and investment strategy
Cross‑Functional Leadership
Serve as the bridge between inbound PM, engineering, product success, sales engineering, marketing, and customer success for all EMEA SecOps motions
Partner with inbound PM on early‑design feedback, customer validations, roadmap clarity, and product quality signals specific to EMEA deployments
Collaborate with ecosystem teams on demos, reference architectures, bootcamps, and technical enablement
What Success Looks Like
Clear and compelling EMEA‑specific product positioning that accelerates pipeline, conversion, and competitive win rates
Increasing adoption of SecOps products—measured through usage telemetry, customer outcomes, upsell, and expansion
Reduced friction in deployments through improved guidance, content, and alignment with partner/service teams
Trusted‑advisor status with key regional accounts, partners, and field leadership
Directly influencing SecOps roadmaps and GTM strategy through EMEA insights
Qualifications
To be successful in this role, you'll have:
10+ years experience in the cybersecurity industry
6+ years in product management, solution consulting and/or customer success roles
5+ years experience with our Security Operations products
Extensive history of success with direct executive engagements (especially CISOs)
Deep understanding of exposure management lifecycles as well as SOC, Threat, & Identity workflows
Ability to provide world class demonstrations and presentations of our Security Operations products
Comfortable operating in a fast-paced, dynamic environment with a “win as a team” mindset
Excellent communication and storytelling abilities, with a focus on strategic messaging and customer impact
Thorough familiarity with use cases to leverage and defend against AI in the SecOps space
Expertise in use of AI to accelerate your own productivity
Deep understanding of the ServiceNow platform
The ability to frequently travel internationally to visit customers, partners and ServiceNow teams
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
