Company Description
Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London.
Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC (KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021.
The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services.
Role Description
As Principal Trainer, you will lead the design, development and delivery of end-user training for a designated Epic application, ensuring alignment with clinical workflows and Trust objectives. You will create high-quality, user-focused materials, including manuals, quick guides, lesson plan, e-learning modules and assessments. Training will be delivered through a blended model, including classroom, virtual and 1:1 sessions across all Trust sites.
You will work closely with Application and Configuration teams, operational leads and stakeholders to ensure training reflects system design, workflow updates and EHR programme goals. You will assess competency, gather feedback and refine delivery. The role also involves supporting users, resolving issues and maintaining records in the Learning Management System (LMS).
You will line manage one to two trainers, contribute to workflow reviews and Epic training build testing, maintain training environments and lead workshops. You'll also support change management in complex settings.
Job Summary
The Principal Trainer vacancies will be allocated within existing 'Squads' which each cover a number of Epic applications. Successful candidates will be allocated a primary application/s based on background along with current skill mix within the whole team. As such, you may need to lead, support or cover any of the Epic clinical and non-clinical apps in use at GSTT and KCH.
Principal Trainers are expected to lead the analysis, design, delivery, implementation, and evaluation of cross-organisational digital training solutions for both clinical and non-clinical staff within their designated Epic applications area. The post holder will play a key role in ensuring that users are supported to adopt new technologies and workflows that improve patient care, operational efficiency, and digital maturity across the Trust.
While Epic certification is desirable at the time of application, candidates without are required to complete the Epic Sphinx assessment prior to interview. Full Epic certification in a nominated application is expected within six months of starting the role to retain the position.
Qualifications
Knowledge
- Degree in a subject which incorporates skills relevant to the post or professional experience, skills and training
- Epic Certificate in at least one Application
- Teaching Certificate, or experience in delivering training to adults learners within a hospital
- IT Certificate in ECDL, CLAIT, BTEC, IBT, GCSE, and/or qualification in eLearning
Experience
- Experience as Principal/Senior Trainer (preferably NHS) - can provide specialist knowledge to other specialists/trainers.
- Theories and techniques in effective adult learning
- Delivery of training one to one and/or to large groups
- Working with staff from multidisciplinary staff groups
- Experience of training adults of mixed abilities.
- Experience of delivering training to colleagues or new starters within DTI, clinical or administrative department
Knowledge and Skills
- Ability to present information and/or deliver training to senior staff Use of IT equipment including laptops, projectors and tablets
- Excellent presentation, planning, interpersonal and communication skills (verbal and written)
- Expert User of Microsoft Office packages. Proficiency in standard computer packages such as Microsoft Word, Powerpoint and Excel
- Strong interpersonal skills, effective communication and follow-up skills
- The ability to lead meetings, prioritise tasks and resolve conflict
