Principal UX Researcher – Unified Platform and Strategic Insights
As a Principal UX Researcher at Rapid7, you will help define how we understand customers and use evidence to guide the evolution of a unified, intelligent security platform. This is a highly strategic, hands-on individual contributor role with direct influence on platform navigation, cross-product workflows, AI-assisted experiences, and long-term product direction.
About The Team
The Product Experience and Unified Platform team defines how Rapid7’s products come together as a cohesive platform, ensuring security practitioners can move fluidly across workflows without losing context. The team partners closely with product, design, engineering, and leadership to drive platform decisions that balance customer needs, technical realities, and business priorities.
About The Role
As a Principal UX Researcher – Unified Platform and Strategic Insights, your primary responsibility will be to drive platform-level research that shapes strategy, informs system-level decisions, and advances an evidence-driven product culture. Specifically, your focus will be to:
- Define and evolve the unified platform research strategy across products, personas, and workflows