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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
After Convergence AI’s successful acquisition, the team are now integrated into Agentforce, Saleforces agentic platform for business. We are building an research hub in London who’s sole focus is to build the future of agentic enterprise work.
The Role
We are seeking an exceptional Principal Engineer specializing in Agentic Systems to join our brand new dynamic team. As a senior technical leader in our engineering organisation, you will drive the strategic direction for autonomous agent systems at enterprise scale. You will lead moonshot agent projects that will fundamentally transform the future of work, while ensuring these systems meet the rigorous demands of enterprise deployment including scale, security, and compliance.
Our mission will be to build sophisticated agents capable of navigating complex software environments, orchestrating multi-agent workflows, and making intelligent decisions to solve real-world problems autonomously—all while maintaining enterprise-grade reliability and security.
Responsibilities
- Define and lead the technical strategy for production-scale intelligent agents capable of sophisticated navigation across diverse software platforms (e.g., Web UIs, Internal Sandboxes, Development Environments) while maintaining enterprise security boundaries
- Own the Security Strategy for autonomous agents
- Architect and implement distributed multi-agent orchestration systems at scale in enterprise production environments
- Establish comprehensive security frameworks for agent operations including sandboxing, permission models, audit trails, and compliance with enterprise standards
- Contribute as a technical leader to the scalable system architecture that supports complex agent interactions, real-time decision-making, and high-throughput backend services. In addition, build robust monitoring, observability, and governance systems for agent behavior
- Lead cutting-edge R&D in agentic systems, exploring novel approaches to agent trust models, explainability, and human-in-the-loop architectures at scale
- Mentor multiple engineering teams and collaborate with enterprise architects from client organizations to align agent capabilities with business objectives
Required Qualifications
- Principal-Level software engineering experience with a heavy focus on backend systems
- Proven track record of building and scaling agent orchestration frameworks in production environments.
- Strong software engineering fundamentals and advanced proficiency in Python and modern system programming languages.
- Deep expertise in designing, implementing, and maintaining Security, Credential Management, and Secrets Distribution Systems (e.g., HashiCorp Vault, AWS KMS, Azure Key Vault, or custom solutions).
- Deep knowledge of technologies such as Model Control Protocol (MCP), Browser Agents, Sandbox Agents, and Computer Use Agents with their enterprise deployment considerations
- Strong background in cloud-native architectures (AWS/GCP/Azure) and modern infrastructure patterns at scale
- Demonstrated ability to architect and solve ambiguous, large-scale security and infrastructure problems and mentor other engineers.
- Experience with building agents and agent orchestration frameworks (e.g., LangChain, custom frameworks) is beneficial.
Preferred Qualifications
- Familiarity with the Salesforce platform and Agentforce ecosystem.
- Familiarity with the security challenges specific to large language models (LLMs) and agentic systems.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best, and our AI agents accelerate your impact so you can
do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
