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The Opportunity
At William Grant & Sons, we don’t just produce world-class spirits we craft experiences that are trusted and celebrated across the globe. From Glenfiddich to Hendrick’s Gin, our brands are built on quality, character, and innovation.
Now, we’re looking for a Process Quality Lead to drive and improve product safety, quality and process compliance across our packaging operations and ensure every bottle meets the highest standards internally and globally. This is a high-visibility role where you’ll lead the charge in enhancing product safety, quality and process compliance. You’ll work across teams, systems, and sites to ensure our packaging operations not only meet expectations but exceed them.
What you’ll be doing
- Develop the framework for product safety initiatives within Packaging Quality and develop and deploy roadmap for implementation aligned with relevant external certification requirements.
- Support Site Quality teams to deliver product safety initiatives and develop and deploy KPIs and monitoring programmes.
- Monitor and report on Quality Improvement KPIs across packaging operations identifying trends and deploying relevant initiatives to support Quality improvement activities and system solutions
- Lead systemic quality improvement initiatives based on performance data or serious incidents
- Establish governance for process maps, control plans, and documentation and implement quality training programs for packaging teams
- Work with MRB teams to manage all Quality Held stock, ensuring ownership, accountability and actions are in place and working effectively at each site and develop overall reporting data.
- Provide expert guidance on quality assurance procedures and practical implementation
- Communicate performance insights across relevant teams and stakeholders
About You
You’re a detail-driven quality professional with a passion for precision and improvement. You thrive in dynamic environments and know how to turn data into action.
- Experience in quality assurance, packaging operations, or manufacturing
- Strong knowledge of quality standards (ISO9001/ISO22000)
- Experience in quality systems software and tools (IFS/IQMS/SPC)
- Proven ability to lead cross-functional improvement initiatives
- Excellent communication and documentation skills
- A proactive mindset and commitment to excellence
What can we offer you?
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
- Private Healthcare and (remote GP service).
- Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Our Life Assurance cover is a multiple of eight times your annual basic salary.
- Product allocation so that you can enjoy our fantastic portfolio of brands.
- Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
- Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
At WG&S, you’re not just joining a company you’re becoming part of a global legacy built on craftsmanship, innovation, and excellence.
