Country: United Kingdom
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As the Cost & Procurement Insight & Engagement Manager you will be responsible for driving engagement across internal and external (suppliers) stakeholders through targeted programmes of training and communication, whilst also leading the people development programme to enable continuous development and improvements across the Cost and Procurement team. You will lead the supplier engagement strategy, converting supplier insight into communications and training both internally to drive a culture of supplier collaboration within Santander and externally to increase our market presence and position as a customer of choice
The difference you’ll make:
As Procurement & Cost Insight & Engagement manager you’ll play a key part in the continual evolvement of Cost Management and Procurement, driving us towards Even Better Cost Management and Procurement. The scope of the role will require you to work across all of Cost and Procurement and the organisations supply chain, alongside the Service Management community of practice teams. Delivering functional enablement, training, communication and people strategy requirements..
The specific responsibility of the role is to lead and manage the team to deliver the following:
- Taking insight from stakeholder surveys, supplier surveys, market insights and external benchmarks work with cost partners, category managers, service managers and suppliers to deliver excellence in Cost and Procurement.
- Delivering a people capabilities plan to align with current talent capability plans and future state across Cost and Procurement team.
- Deliver measurable People capability improvements with the ultimate goal of achieve upper quartile results for all areas.
- Translating business and functional goals into tangible team objectives
- Responsible for embedding and increasing utilisation of our operating model and correlating frameworks, including increasing our brand awareness and promotion
What you’ll bring:
- Excellent project management methodology and track record of successful delivery: critical path, milestones, reporting, risk management, change management, solution focussed etc. to deliver strategic benefits and long-term impact.
- Understanding of service delivery related key performance indicators
- Experience of developing reporting systems, data visualisation and robust management information that provide analysis and insight into cost and quality performance
- Demonstrate strength and flair in communicating across all business channels
It would also be nice for you to have:
- Extensive knowledge of ESG in procurement
- Experience of managing customer satisfaction surveys and turning results into tangible action.
- Experience in managing Communications programmes
What else you need to know:
Our preferred location for this role is Unity Place
We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).
If you apply for this role in (this /any of these) locations, it’s important you consider your travelling distance, time and cost from your home to the office location(s).
We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How We’ll Reward You
As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.
- Eligible for a discretionary performance-related annual bonus.
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
- £6,000 car allowance per year.
- Company funded individual private medical insurance.
- Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments.
- Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
- Share in Santander’s success by saving or investing in our share plans.
- As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at
[email protected].
