Product Delivery Manager (Rainwater Management)

The role:

We’re excited to offer a new opportunity for a Product Delivery Manager within our Rainwater Management team at United Utilities. This role, created as part of our AMP8 investment programme, will lead the development, design, manufacture, and delivery of a large-scale programme of rainwater management products for both household and non-household properties across the North West.

What you’ll do:

• Establish and grow a new business unit focused on property-level rainwater capture solutions.
• Identify and develop commercial opportunities across the Rainwater Management portfolio.
• Oversee product design and innovation, including smart water butts, permeable paving, planters, and SuDS for Schools.
• Manage manufacturing, storage, and timely availability of products.
• Lead implementation of charging incentives and benefits realisation reporting.
• Deliver a high-volume, low-value programme of rainwater interventions across AMP8.
• Manage contractors to ensure safe, efficient, and timely installations.
• Collaborate with strategic partners to drive product uptake and community engagement.
• Lead internal and external communications, including social media and customer engagement.
• Act as the escalation point for any issues with installed products.
• Develop processes to track and report on the value and impact of interventions.
• Manage a delivery budget of approximately £10m per year.
• Ensure compliance with Health & Safety standards.
• Oversee surveys and monitoring activities across the portfolio.

What we’re looking for:

• Degree (technical or leadership) or equivalent experience.
• Proven leadership and communication skills to inspire and manage teams.
• Experience managing large-scale, high-volume programmes and contracts.
• Strong analytical and financial management skills.
• Passion for environmental improvement and rainwater management.
• Knowledge of SuDS, Nature-Based Solutions, drainage, flood risk, and the water industry.
• Ability to build relationships, influence stakeholders, and drive innovation.

What we offer:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• A 10% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• Flexible and hybrid working

About United Utilities:

United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

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