Product Director - Wellbeing

Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.

As the Director of Wellbeing Products at Reward Gateway, you will lead our Wellbeing Product Group inside the Employee and Merchant Experience Cluster, overseeing a team dedicated to crafting innovative employee wellbeing solutions. You will be responsible for developing a holistic employee wellbeing product strategy, defining roadmaps, setting OKRs, and consolidating our well-being product stack, including content and employee wellbeing challenge products.

You will play a pivotal role in enhancing our offerings to meet the evolving needs of employees globally, ensuring our products contribute significantly to making the world a better place to work.

Key responsibilities include:

Strategic Leadership:

• Develop and execute a comprehensive employee wellbeing product strategy that aligns with company objectives and market trends.
• Define and manage product roadmaps and OKRs for the Wellbeing Product Group.
• Consolidate and optimise the employee wellbeing product stack.

Market Expertise:

• Bring deep knowledge of the global employee wellbeing market, including trends, competitor offerings, and emerging practices.
• Conduct market research to inform product development and ensure competitive advantage.
• Identify opportunities to innovate and expand our wellbeing solutions.

Team Management and Development:

• Lead, mentor, and develop a team of Product Managers within the Wellbeing Product Group.
• Foster a culture of collaboration, innovation, and high performance.
• Hold team members accountable for their goals and support their professional growth.

Cross-functional Collaboration:

• Work closely with Engineering, Design, Marketing, Sales, and Client Success teams to deliver high-quality well-being products.
• Coordinate with other Product Directors to ensure alignment and integration across product offerings.
• Collaborate with clients and partners to gather feedback and enhance product relevance.

Product Development:

• Oversee the design, development, and launch of wellbeing products that engage and support employees.
• Ensure products are user-centric, accessible, and deliver measurable value.
• Implement best practices in product management and agile methodologies.

Business Outcome Management:

• Own the economic outcomes of the Wellbeing Product Group, driving revenue growth and client satisfaction.
• Use data-driven insights to make informed decisions and measure product performance.
• Monitor key metrics and implement strategies for continuous improvement.

Process Improvement:

• Establish and optimise processes for continuous delivery, measurement, and learning within your group.
• Implement tools and methodologies to enhance product development efficiency and effectiveness.

Stakeholder Management:

• Manage expectations with stakeholders at all levels, communicating progress, risks, and opportunities transparently.
• Build strong relationships with executive leadership to align cluster initiatives with overall company strategy.

Thought Leadership:

• Serve as a subject matter expert in employee well-being, representing Reward Gateway at industry events and conferences.
• Share insights and knowledge internally to educate and inform teams about well-being trends and best practices.

Skills, Knowledge and Expertise required:

• 8+ years of experience in product management leadership, with a significant focus on employee wellbeing and engagement solutions.
• Proven track record of successfully leading product strategies that drive significant business outcomes.
• Experience in managing complex product portfolios and delivering results in a fast-paced, agile environment.
• Strong people management skills with experience in mentoring and developing Product Managers.
• Ability to inspire and lead cross-functional teams toward common goals
• Extensive knowledge of employee wellbeing practices, programs, and technologies.
• Ability to anticipate market shifts and position products ahead of industry trends.
• Experience conducting market research and applying insights to product strategy.
• Deep expertise in market analysis, user research, and business strategy development.
• Ability to translate market and user insights into actionable product strategies.
• Proficient in using data analytics to inform decision-making and measure product performance.
• Ability to synthesise complex data into clear insights and recommendations.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly.
• Strong storytelling ability to influence and align stakeholders across the organisation.
• Demonstrated ability to drive change and foster a culture of continuous improvement.

The Interview Process:

• Online interview with the Senior Talent Partner.
• Technical interview with the Director of Engineering and Senior Product Director.
• Final interview with the Chief Technology Officer and Chief Technology Officer.

Be comfortable. Be you.

At Reward Gateway | Edenred, we encourage all our employees to express their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we believe that diversity fosters innovation. Join our community, express yourself, and help us create a better workplace for everyone.

We hire BETTER.

At Reward Gateway, our BETTER approach to hiring fosters trust, happiness, and attracts top-tier talent, enabling us to create a better workplace. Discover more about our commitment to benefits, equality, talent, technology, empathy, and what you can expect in return for joining our mission at rg.co/lifeatrg.