Product Implementation Manager

📍 Sheffield – hybrid – 2 office days per week.

💰 Salary: £50,000-£60,000 per annum plus pension, & excellent benefits package

🏢 Job type: Permanent, full time

We are seeking a Product Consultant to implement and support our mortgage and savings solutions, from pre-sales through to go-live, and beyond, ensuring our clients maximise the functionality available to achieve optimal efficiencies. Time will be a hybrid of remote and office-based working, and client sites (based throughout the UK).

A key responsibility of the Product Consultant is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:

• Becoming a subject Matter Expert in SBS products, recommending products or business solutions within your discipline.
• Understanding the client's needs and proactively offering assistance within the project's scope, defining and documenting configuration requirements and associated technical solutions.
• Implementing software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps.
• Consulting on the underlying data model, with the ability to carry out field mapping activities relating to external integrations and APIs
• Following defined consultancy methodology, ensuring consistency and traceability of approach.
• Knowledge transfer to both customers and colleagues to share product information and best practices.

What are we looking for?

• Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
• Experience working on large-scale data and systems migration projects
• Confidence in a client-facing role, including workshop facilitation and undertaking customer demonstrations
• Good working knowledge of relational databases, including SQL (Oracle an advantage)
• An understanding of APIs, Web services and Cloud technologies

It would be a bonus if you also had:

• Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice

Don't meet every single requirement? That's okay, and you aren't alone! Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send us your application!

What's in it for you?

We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:

💷 Competitive salary: £50,000-£60,000 (DOE)

🧘 Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations

🏡 Hybrid working: Work from home three days per week, and join us in the office for the remaining two.

🛡️ Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider

🚲 Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance

As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy, and a criminal record check. However, if you wish to know more about what is or is not acceptable, please ask our recruitment team.