Product Manager: AI Agents (Anoa)

At Newcross Healthcare, we’re revolutionising healthcare staffing with Anoa — our game-changing AI Agent. We’re on the hunt for a Product Manager: AI Agents to take Anoa to the next level.

This is your chance to shape the future of AI in healthcare, designing smart, seamless, and human-like experiences that make a real difference to healthcare professionals, clients, and patients. Apply today and lead the way in AI-powered innovation.

Job Title: Product Manager: AI Agent (Anoa)

Reporting to: Chief Product and Marketing Officer

Location: Hybrid – London Hub (Hybrid working; Up to 2 days in the London office)

OR Bristol Hub (Up to 2 days in the Bristol office)

Salary: Competitive + Bonus

Who are we?

At Newcross, FuturU, and Voices and Care, we’re united by a mission to transform care for the better—empowering professionals, raising standards, and using technology and training to create meaningful impact. Our mission is to ensure Britain gets the care service it deserves by creating an innovative, integrated healthcare ecosystem tailored for healthcare professionals, providers, and consumers alike.

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

Who are you?

Shape the Future of AI in Healthcare

At Newcross Healthcare, we’re transforming the way healthcare staffing works. At the heart of this is Anoa — our groundbreaking AI Agent. More than a chatbot, Anoa is an intelligent care companion: helping healthcare staff book shifts, supporting clients with instant answers, and giving our teams round-the-clock, real-time support.

We’re looking for a Product Manager: AI Agents to own and evolve Anoa’s roadmap, creating intelligent, empathetic, and seamless user experiences that transform how people engage with healthcare technology.

This is a unique chance to be at the forefront of AI-powered transformation — where your work will directly impact healthcare professionals, clients, and ultimately patient care.

What will you do? (a full job description can be supplied)

• Own and deliver the AI Agent roadmap, driving innovation across all user groups.
• Design intuitive, human-like conversational flows that make complex tasks effortless.
• Configure, build, and optimise automations, workflows, and integrations.
• Leverage real-time data and analytics to create personalised, context-aware solutions.
• Partner with engineering, product marketing, and business leaders to push boundaries.
• Champion adoption, building trust and confidence in Anoa across the organisation.
• Lead and support our Knowledge Base Executive, ensuring Anoa is always learning and improving.

About You

You’re a hands-on product leader who thrives on innovation and impact. You understand conversational AI, automation, and unified communications — and you know how to bring technical teams and business stakeholders together to make magic happen.

What we’re looking for:

• Proven product management or product ownership experience (AI/automation/comms ideal).
• Strong knowledge of conversational AI and dialogue design.
• Comfortable configuring bots, workflows, and system integrations.
• Data-driven with BI/analytics experience.
• Excellent stakeholder management, from frontline staff to board members.
• Tech-fluent, collaborative, and passionate about user experience.

Why Join Us?

• Shape the roadmap of one of healthcare’s most advanced AI agents.
• Be part of a mission-driven company making a real difference.
• Join a culture built on Integrity, Respect, Empathy, and Teamwork.
• Hybrid working model with flexibility and collaboration.

Ready to lead AI innovation in healthcare? Apply today and help us build the future with Anoa.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.