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We're on the lookout for a Product Manager to join our team in Bath, Uk! You will be reporting to the Chief Technology Officer (CTO), who holds ultimate responsibility for product strategy.
Acting as the strategic link between the market, customers, operations, and leadership the Product Manager will be responsible for overseeing the roadmap, design, implementation, and full lifecycle management of Cloud Direct’s product portfolio.
You will collaborate closely with our product marketing, service design, service transition, and sales enablement teams, as well as practice leads and subject matter experts across the business.
What you'll do:
- Portfolio Management: Oversee the development and lifecycle management of the product portfolio aligned with company strategy.
- Product Performance Management: Monitoring of product portfolio against an agreed set of KPI's (Cost, Performance, Reliability, Relevance)
- Strategic Planning: Develop and implement strategic plans for product development and enhancement, aligning with organizational goals and market demands.
- Stakeholder Collaboration: Work closely with product managers, service designers, service design architects, and subject matter experts to define product requirements and roadmaps.
- Project Oversight: Ensure timely and within-budget delivery of product development projects, managing risks and resolving issues as they arise.
- Performance Monitoring: Monitor product performance, regularly gather feedback from customers, and internal teams (commercial & operational), and utilize data-driven insights to drive continuous improvement & adoption.
- Market Analysis: Stay informed about industry trends, competitor activities, and customer needs to identify opportunities for product innovation and differentiation working closely with our Alliances manager and product marketing.
- Compliance: Ensure all products comply with relevant regulations, standards, and best practices.
- Documentation & Reporting: Prepare PRDs, business cases, feature specs, and release notes. Prepare and present regular progress reports on portfolio performance and development to the CTO and other members of senior management.
- Technical Understanding: Maintain technical fluency in MSP offerings and infrastructure; align product design with technical feasibility.
What we're looking for:
- Experience in Offering/Product Coordination, Product Ownership, Project Management, or similar roles.
- Experience of Microsoft Cloud technologies & Cloud computing concepts
- An understanding of Managed and Professional Services is advantageous.
- We promote a growth mindset and provide extensive internal learning resources, it is important that the candidate is proactive with their continuous self-improvement and keeps up to date with the latest tools, methodologies and processes.
What we offer:
- Responsible Time Off (uncapped annual leave)
- Fitness Cash Contribution
- Pension Contribution
- Employee Assistance Programme
- Enhanced Maternity & Paternity Leave
- Life Assurance, Critical Illness, and Income Protection
- Birthday lunches, a Fun Fund, and more
We believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply!
