Product Operations Coordinator

Are you passionate about product management and operations? Do you thrive in a dynamic environment where you can make a real impact? We are looking for a motivated and detail-oriented Product Operations Coordinator to join our team. In this exciting role, you will support the smooth running of our product function, ensuring that our product governance, initiatives, and operations are executed flawlessly.

If you are ready to take on new challenges and be an integral part of our product team, we want to hear from you!

What you’ll do

We are looking for a Product Operations Co-ordinator to support the smooth running of CAF’s product operations, including governance, management information and documentation. This role will coordinate the monthly Product Governance Committee and track open initiatives and deliverables. As a team we are motivated by improving the flow of funds to the charity sector and this role will play a vital part in keeping us organised around good operations and governance practice.

As our Product Operations Co-ordinator you will:

• Prepare and distribute agendas, minutes, and materials for the monthly Product Governance Committee meetings
• Track and monitor open actions from annual product reviews, providing the team with a holistic picture of actions and identifying where there are overlaps and priorities
• Undertake regular analysis of available data through the Product and Finance Dashboards, to provide team with insights to inform product decisions and enable monitoring of product performance
• Co-ordinate the Product Team on the strategic planning process including budgeting
• Supporting Senior / Product Managers and conducting periodic checks on our online portals to ensure page navigation and links are functional.
• Schedule and coordinate product team meetings, including preparing agendas, sending out invitations, and tracking actions.

Who you’ll be

This role is for you if you love being organised and have an eye for detail.

We are looking for:

• Skills: Strong proficiency with Microsoft Office tools, excellent teamwork and administration skills, and the ability to work independently and as part of a team. Strong analytical, problem-solving, and decision-making skills are essential.
• Personal Qualities: You will be a proactive problem solver. You should be self-motivated, energetic, and enthusiastic, with the ability to prioritise your work according to wider organizational objectives

What’s in it for you

At CAF you will receive:

• Permanent hybrid ways of working where roles allow
• Six weeks holiday plus bank holidays
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options
• Social impact benefit schemes

About CAF

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

If you are interested in joining us as our Product Operations Coordinator and being part of an organisation who are people focused and are “Together Building Opportunity” please click on the apply button and you will be redirected to CAF jobs portal where you can find out more about the position and apply.

We would love to hear from you!

Job Reference: JL072