Product Owner

Role Description:

Key Accountabilities

Working within the Scaled Agile Framework (SAFe), the Technical Product Owner will:

• Fulfil the role of the SAFe Product Owner within the development team.

• Engage stakeholders to elicit, elaborate and document the full range of requirements

• Translate requirements into Features and User Stories with clearly defined acceptance criteria.

• Own, maintain, refine and prioritise the team backlog with the input from the team.

• Review and accept completed work from the team on behalf of the stakeholders.

• Work closely with Product Managers and Solution Managers to align the backlog to the business strategy and agree the scope of solutions to be developed.

• Keep informed about how the solution is performing and be proactive in driving improvements and fixes.

• Create or contribute to the creation of business process models and workflows.

• Organise, participate and support key SAFe and Product Management processes.

Stakeholder Management and Leadership

As part of the role the Technical Product Owner will:

• Work with a wide variety of stakeholders to elicit the requirements and demonstrate the solutions.

• Provide direction and leadership to the Scrum and delivery teams.

• Help to set and manage stakeholder expectations both inside and outside of the organisation.

• Collaborate with Product Managers to determine the scope and priority of the capabilities to be delivered.

• Provide consultancy and subject matter expertise across the business, as needed.

Decision-making and Problem Solving

As part of the role the Technical Product Owner will:

• Make decisions with respect to the operation of the software, in consultation with architects, developers, testers, UX/UI designers to ensure that solutions remain customer-focused and fit for purpose.

• Control, negotiate and carefully manage the solution scope.

• Work closely with Product Managers to resolve or minimise negative commercial or customer impacts.

• Work with Project Managers and other teams, departments and organisations to identify and coordinate delivery dependencies.

• Contribute feedback and ideas to drive continuous improvement.

Essential Skills/Basic Qualifications:

To succeed in this role the Technical Product Owner must have:

• Proven experience as a Technical Product Owner, Software Analyst, Software Design Analyst, Business Analyst, Systems Analyst or similar.

• Expert level understanding of how to elicit and elaborate requirements and translate these into Features and User Stories with clear acceptance criteria.

• Strong technical background and demonstrable business analysis skillset.

• Experience designing, building and delivering software as a service.

• Experience working within a development team on a daily basis.

Desirable skills/Preferred Qualifications:

• IT related degree or equivalent work experience.

• Experience of working in an agile environment.

• Payments industry experience.

• Experience in delivering highly available services.