Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Sage. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Job Description
We are searching for a Product Owner, Customer Data Platform at Sage. In this role, you will own the vision, strategy, and execution for our Customer Data Platform (CDP), ensuring a single source of truth that fuels all Account-Based Experience (ABX) efforts and broader Go-to-Market (GTM) initiatives. You will collaborate with cross-functional teams—including Sales, Marketing, Customer Success, and the Data function—to deliver a unified, reliable, and actionable data foundation that drives high-impact personalization, segmentation, and customer engagement.
This is a hybrid role with 3 days per week in the office.
- Define and maintain a clear roadmap for the CDP, prioritizing features and integrations that will support ABX (New Customer Acquisition and In-Life), marketing campaigns, and sales enablement. Aligning the CDP vision with overarching revenue, customer experience, and digital transformation goals.
- Collaborate with the Data Lead and IT stakeholders to ensure consistent data standards, governance protocols, and compliance measures within the CDP.
- Oversee data cleansing, enrichment, and standardization processes that deliver a unified 360° view of customers and prospects.
- Work closely with engineering, IT, and external vendors to integrate the CDP with key systems (CRM, marketing automation, analytics tools), enabling seamless data flows and real-time insights. Identify opportunities to optimize data pipelines and enhance the scalability and reliability of the CDP architecture.
- Advocate for a data-driven culture, showcasing how a robust CDP underpins personalized customer experiences, effective ABX campaigns, and better GTM decisions.
- Present progress updates, technical insights, and success stories to leadership, clarifying the CDP’s value and ROI across different business units.
- Partner with Product Owners for ABX (NCA and In-Life) to understand their data needs, gather feedback on CDP outputs, and ensure continuous improvement in data-driven engagement.
- Coordinate with Sales, Marketing, and Customer Success teams to develop use cases that leverage the CDP for enhanced segmentation, targeting, and campaign orchestration.
- Track adoption metrics (usage, data coverage, etc.) to gauge the CDP’s effectiveness. and gather ongoing feedback from end-users to refine features, improve user experience, and identify new opportunities for data-driven innovation.
Must-Have Skills & Experience:
- CDP/MarTech Expertise: Proven track record implementing or managing a CDP or similar data platform, with demonstrable business impact.
- Data Governance & Quality: Strong knowledge of data architecture, enrichment, cleansing, and compliance best practices.
- Product Ownership: Experience creating and managing a product roadmap, prioritizing stakeholder requirements, and delivering in iterative cycles.
- Technical Collaboration: Familiarity with API integrations, data pipelines, and cloud-based data architectures; able to engage effectively with engineers and IT teams.
- Communication & Evangelism: Ability to translate technical concepts into business value, championing the CDP’s role in enabling targeted, data-driven engagement.
- Cross-Functional Partnership: Skilled at building relationships with key stakeholders (Sales, Marketing, IT, and Data teams) to ensure successful adoption and long-term CDP evolution
