Product Owner – eMobility and Maintenance Systems

Location: Hybrid - 3 days at LHR (The Hangar), (with some travel to other locations in the UK)

Hours: Full Time, 37.5 hours per week. Monday to Friday

Contract Type: Permanent

Salary: Competitive

Closing Date: 8th February 2025

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

In a nutshell

The eMobility & Maintenance Systems Product Owner owns the strategic direction, evolution and day-to-day effectiveness of our eMobility maintenance systems, which complement our core Trax eMRO platform. These include QuickTurn, TaskControl, Line Control, Production Control, EzStock, Pilot Log and Cabin Log.

Working closely with our technology teams, our system partner Trax, and Engineering & Maintenance colleagues across the business, you’ll ensure our systems are compliant, intuitive and truly enable our people to do their best work, now and into the future.

You’ll lead the product roadmap, champion user experience, and help future-proof our maintenance systems as Virgin Atlantic continues to evolve.

Day to day

• Own and evolve the eMobility product roadmap, shaping priorities, building business cases for enhancements, and balancing user needs with operational and regulatory requirements.
• Act as the business super-user and subject matter expert for eMobility maintenance systems, supporting colleagues through training, guidance, and continuously improving processes and documentation.
• Lead the business coordination of system changes, including enhancements, bug fixes, upgrades and releases, working closely with Technology teams and our system partner, Trax.
• Oversee User Acceptance Testing (UAT), system configuration, access management and change control, ensuring systems are robust, compliant and ready for operational use.
• Collaborate across Engineering & Maintenance, Data & Analytics, Continuous Improvement teams and industry peers to drive innovation, integration across Trax applications and an excellent end-user experience.

About You

We are looking for someone who is an out-of-the-box thinker - who looks beyond silos, connecting systems, people and processes to find smarter, more effective solutions.

We’d also love for our successful candidate to demonstrate the following:

• Significant experience in product ownership, systems management or technology-enabled change, with time spent leading projects or initiatives.
• A background in IT, Engineering, Computer Science or equivalent hands-on experience gained in complex operational environments.
• Strong understanding of agile ways of working, system development, release management and cloud-based solutions.
• Confidence working with diverse stakeholders, from engineers and SMEs to senior leaders and external suppliers.
• A coaching mindset, with the ability to support, develop and empower others while fostering continuous improvement.
• Excellent communication skills and the confidence to challenge, influence and prioritise for the greatest business impact.

Although not essential, it would be great if you also have experience within aircraft maintenance or a Part 145 environment.

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Our recipe for Leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here