Product Owner – eMRO & Planning Control

Location: Hybrid - minimum 1 day per week at LHR (The Hangar) and 2 days at another Virgin Atlantic office

Hours: Full Time, 37.5 hours per week. Monday to Friday

Contract Type: Permanent

Salary: Competitive

Closing Date: 8th February 2025

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

In a nutshell

This role is all about making sure the systems that power our Engineering, Planning and Supply Chain teams truly work for the people who rely on them every day.

As Product Owner for eMRO & Planning Control, you’ll own the direction and evolution of our Trax eMRO and Planning Control systems, shaping roadmaps, unlocking capability and ensuring everything we deliver is compliant, intuitive and future-ready. Working hand-in-hand with Technology, our system partner Trax, and colleagues across Engineering & Maintenance, you’ll turn complex technology into practical, people-focused solutions that keep Virgin Atlantic moving.

Day to day

• Own and deliver the eMRO & Planning Control product roadmap, building business cases for enhancements, prioritising the backlog and balancing regulatory, operational and user needs.
• Act as the systems super-user and business expert, championing effective use of eMRO and Planning Control through training, guidance, and continuously improving procedures and documentation.
• Lead the business coordination of system changes, including enhancements, releases and updates, working closely with Technology and Trax to ensure smooth delivery and clear user communication.
• Oversee User Acceptance Testing (UAT), system configuration, access management and change control to ensure systems are compliant, optimised and ready for operational use.
• Collaborate closely with the Product Owner – eMobility, Data & Analytics, Continuous Improvement teams and industry peers to ensure seamless integration, innovation and an excellent end-user experience.

About You

You’re a confident, collaborative Product Owner who enjoys working at the intersection of technology, operations and people, turning complex systems into tools that genuinely support great outcomes.

We’d also love for our successful candidate to demonstrate the following:

• Experience delivering complex systems or technology-enabled change, with confidence managing priorities, trade-offs and stakeholder expectations.
• Strong IT and systems knowledge, including software development, agile ways of working and an understanding of how systems interact with people and processes.
• The ability to translate technical complexity into clear, accessible language, building trust and engagement with non-IT users.
• A proactive, self-sufficient approach, with the confidence to engage and influence stakeholders across the business and take ownership of outcomes.
• Leadership experience (people and/or major projects), with a coaching mindset that supports continuous improvement and collaboration.

Although not essential, it would be great if you also have experience within CAMO / Part M and Supply Chain environments.

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Our recipe for Leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here