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Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 204598
About the roleEcclesiastical Planning Services, who are proudly part of Benefact Group, are looking for a Product Strategy Manager to join our Gloucester office.
This role’s purpose is to own and evolve EPSL’s pre-paid funeral plan product strategy using deep understanding of customer and market dynamics to define and deliver a product roadmap that maximises competitive positioning, profitability and alignment to customer, partner and market needs.
Why join us?Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doingProduct Strategy & Roadmap Ownership
Using market insight to define and maintain the product strategy, ensuring alignment with business goals and market opportunities.
Develop and manage a product roadmap focused on continuous improvement and strategic enhancements.
Prioritise roadmap initiatives based on customer and partner feedback, internal stakeholders, market trends, and business performance.
Market Insight & Subject Matter Expertise
Act as the internal expert on market trends, competitor activity, and customer needs.
Lead EPSL’s customer and partner research with internal teams and external agencies, analysing results and translating findings into actionable business insights.
Perform regular market analysis to guide product strategy, highlight emerging risks, and uncover new opportunities.
Convert insights into clear, practical recommendations for product development and strategic positioning, collaborating with the marketing team to optimise the value proposition and go-to-market strategies.
Product Ownership & Performance Optimisation
Own the product structure and design, including terms & conditions and elements of regulatory compliance.
Manage key external provider relationships to align product strategy and governance, ensuring delivery of business objectives and positive customer outcomes.
Monitor and evaluate product performance across commercial and customer metrics and controls.
Identify and respond to opportunities to optimise, simplify, or reposition products, driving improved performance and competitiveness.
Stakeholder Engagement & Communication
Represent the product vision and market perspective in strategic forums and planning sessions.
Collaborate with Marketing and Sales colleagues to ensure the compelling articulation of the proposition to drive sales growth and reinforce market positioning.
Maintain strong relationships with key partners and customers to validate product direction and gather feedback.
Regulatory Knowledge: Experience of product management and development in an FCA regulated market.
Market Expertise: Understanding of pre-paid funeral plan market dynamics, competitor landscape, and regulatory environment is desirable.
Product Ownership: Experience of successfully defining and delivering product roadmaps to optimise customer and commercial outcomes, alongside day-to-day product management.
Analytical & Commercial Acumen: Strong data interpretation skills to inform product decisions and measure performance.
Stakeholder Influence: Proven ability to engage and influence both internal teams and external partners.
Strategic Thinking & Execution: Track record of translating insight into actionable product strategies and roadmaps.
A competitive salary - let's discuss it
Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme: on-target bonus between 7.5% and 30%
28 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications
Access to virtual GP
Enhanced maternity and paternity pay
"This is an exciting opportunity to join a great team at a pivotal moment and play a meaningful role in shaping the next chapter of our journey."
About usEcclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most.
Benefact Group
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change’s UK Guides to Company Giving 2017-26