Product Support Manager

Audi are looking for a Product Support Manager to join the Product Planning team on a full-time fixed term contract basis, until the end of November 2026.

What you could be doing:

• In this analytical and investigative role, you will be conducting performance analysis of products and customer interactions, reporting insights to the Product Manager, management team and wider stakeholders to guide decisions of product lifecycle activities and tactical programmes.
• You'll play an important part in informing future strategies to increase customer satisfaction and loyalty, as well as guiding product launches and lifecycle actions.
• You will be supporting the Product Manager in all areas of the Product Marketing function and lead communications of product launches, model year and in lifecycle actions assisting communications within Brand and retailers/centres.
• You will also be working closely with the Product Analyst in supporting with Model Year and Lifecycle Systems set up and management.
• You'll need to ensure work is conducted within legal frameworks and maintains compliance with VWG Environmental and Product Policies.

Skills & experience you can bring to the role:

• We are looking for someone with excellent analytical capabilities with a strong attention to detail who can confidently extract insights and inform strategies from market data.
• You'll need excellent communication skills and a collaborative mind-set to effectively communicate plans and proposals throughout the team and wider stakeholders.
• You'll have strong experience in project management and can demonstrate confidence finding solutions to a variety of tasks.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private medical insurance, 27 days holiday plus bank holidays, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

Audi

Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you’re looking for a fast-paced environment with a culture of innovation and a can-do attitude, you’re looking in the right place.

Volkswagen Group

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.