Professional Business Support (7 Months Fixed Term Contract)
Division – Insurance Directorate
Department – Market Analysis and Policy
Salary – Professional Support – Corporate- pay banding applies (salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The Insurance Directorate supervises all the UK’s Retail Commercial and Life insurance providers, from sole director entities to large multi-nationals – working to ensure that these firms do not pose a risk to the FCA’s statutory objectives.
The Market Analysis and Policy (MAPS) department is responsible for designing and implementing the strategy for the Insurance Directorate as well as monitoring data, identifying risks and analysing key trends in the UK Insurance market. The MAPS department also includes the Insurance Policy team, which is responsible for the FCA policy and rules for the UK insurance market and the firms within it, and the Insurance Projects team, which delivers key pieces of thematic and multi-firm work to identify, diagnose and remedy risks and issues within the UK insurance market. The MAPs department plays a crucial role in delivering the FCA strategy and business plan to the UK insurance market.
This role involves organising the flow of information received by managers in the department, monitoring and maintaining diaries, booking meetings, organising travel and undertaking tasks that support the working of teams, projects or individuals.
What will you be doing?
- Providing proactive support by addressing unexpected issues and responding to queries on behalf of managers
- Working alongside local Head of Department’s PA and the Director’s PA to oversee and the division’s administrative activities
- Maintaining effective administrative support across the Division while serving as a key resource and leading by example
- Coordinating attendance of external meetings including booking venues, arranging travel and accommodation and processing expenses
- Providing daily support to the department, including managing diaries, prioritising schedules and overseeing IT arrangements for new starters, movers and leavers
What will you get from the role?
- A great chance to develop new skills within a different area of the organisation
- Opportunity to collaborate with a diverse range of internal stakeholders on high-impact and confidential projects
- The opportunity to use your initiative by anticipating needs and leading on continuous improvements within the department
- Provide valuable experience across a variety of dynamic projects, with clear opportunities for career development and progression
- Potential to engage in wider supervision activity, depending on your workload, level of interest and capability
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
- Prior experience in delivering high-quality administrative support to the team, including mailbox and diary management
- Prior experience in a role which has required excellent written communication skills, conveying information in a clear and concise manner
- Prior experience of working confidently and effectively with a wide range of senior internal and external stakeholders
Essential
- Excellent organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results under tight deadlines
- Ability to handle staff confidential and sensitive data with utmost discretion ensuring confidentiality is upheld at all times
- Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook
- Demonstrate a high level of accuracy and attention to detail ensuring precision in all tasks
- Capable of professionally engaging with senior internal and external stakeholders on both general and confidential matters
- Ability to build good working relationships & networks across the division, the FCA in general and with external suppliers by gaining trust
- Demonstrate ability to collaborate effectively within a team while maintaining the flexibility to work independently and take initiative
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
- This role is graded as Professional Support - Corporate
- This role will be offered as a Secondment or on an Acting Up basis
- Advert Closing Date: 9th June 2025
- CV Review/Shortlist: 10th June 2025
- Competency Based Interview: WC 16th June 2025
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact: Rumana Hussain at
[email protected]Applications must be submitted through our online portal. Applications sent via email will not be accepted.
