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Description
Job Description
The Program Execution Manager is responsible for leading and coordinating complex project deployments across the EMEA region for Vertiv's major customers. As the dedicated customer point of contact, the role ensures seamless project delivery by overseeing multiple project managers and sites while maintaining high service standards. The position requires strategic oversight of project timelines, budgets, and service quality, along with the ability to build and maintain strong relationships with both internal teams and external stakeholders. Success in this role demands excellent communication skills, proven program management experience, and the ability to drive consistent delivery across multiple locations while meeting customer expectations and business objectives.
The Program Manager will deputise from time-to-time for the country Delivery Leader where requested to oversee, manage and resolve issues as required in the deployment phase of the contract
Key Responsibilities
Program Leadership & Strategic Management:
Act as primary point of contact for customer senior management
Lead and coordinate multiple Project Managers across different EMEA sites
Develop and implement comprehensive communication strategies
Manage stakeholder relationships and escalations
Ensure consistent service delivery across regional projects
Lead customer engagement forums and feedback processes
Project Oversight & Delivery
Monitor and manage project deployments from implementation to closure
Ensure projects meet financial, quality, and contractual requirements
Coordinate resource planning for current and future deployments
Support regional delivery teams in day-to-day operations
Oversee project costs and financial reporting
Operational Excellence
Implement and maintain project management best practices
Ensure compliance with Health & Safety guidelines
Manage International Trade Compliance requirements
Drive continuous improvement initiatives
The role includes temporary travel within EMEA to support Project Deployment for large, complex and Global Sales Accounts
Qualifications
Hold a relevant technical qualification at a high level in either a mechanical or electrical field
3+ years of program management experience
Experience in critical infrastructure, data center, or power solutions industry
Project Management certification (e.g., Prince2 or equivalent) is preferred
Strong knowledge of project management methodologies and tools
Experience with project management software and MS Office applications
Proven experience in managing customer relationships at regional level
Excellent stakeholder management and communication skills
Valid driving license
Preferred Experience
International program management experience
Six Sigma certification
Experience managing programs with budgets exceeding $5M
Multi-site and multi-region program management experience
Vendor and contract management experience
Experience with Agile methodologies
AutoCAD knowledge
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
