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Title: Programme Manager – Global Retail Client – D365 Implementation
Contract: 9 Months Initially
Day Rate: £500–£600 per day (Outside IR35)
Location: London (2 days per week on-site, remainder remote)
Please send CV too: [email protected]
We are seeking an experienced Programme Manager to lead the successful delivery of a Dynamics 365 (D365) ERP programme for a leading global retail client. This high-profile role will oversee a full end-to-end implementation across five international markets, ensuring strategic alignment, operational readiness, and seamless execution.
Key Responsibilities:
- Lead the planning, execution, and delivery of the D365 ERP programme from greenfield inception through to go-live and post-implementation support.
- Oversee deployment across five countries, coordinating with local and global teams to ensure standardisation and compliance.
- Manage programme governance, risk, and change management processes to deliver on time, within scope, and budget.
- Liaise with senior stakeholders to ensure business readiness, stakeholder engagement, and adoption.
- Collaborate with technical and functional teams to resolve issues, remove blockers, and maintain delivery momentum.
Essential Skills & Experience:
- Proven track record of delivering at least one full end-to-end ERP implementation (greenfield ideally).
- Recent retail industry experience (within the last 2 years) – essential due to sector-specific requirements.
- Strong experience managing multi-country ERP deployments, ideally in complex global environments.
- Excellent stakeholder management skills, with the ability to engage and influence at C-suite level.
- Solid understanding of D365 ERP and associated change management in retail settings.
