Programme and Business Relationship Manager

Job Description

• Suffolk County Council
• Address: Endeavour House, Ipswich, IP1 2BX - Hybrid
• Salary: £60,135 per annum (pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent
  
  
  

Are you ready to play a key role in an exciting transformation journey? Do you bring a strategic mindset, strong programme and project management experience, and a passion for making a meaningful impact in Adult Social Care?

We are looking for an experienced senior leader to join Suffolk County Council’s Adult Social Care Service as a Programme and Business Relationship Manager, based at Endeavour House in Ipswich. This is a unique opportunity to shape change, influence strategic direction, and help drive improvements that will make a real difference to the lives of adults across Suffolk.

Reimagine the possibilities.

Your Role And Responsibilities

In this pivotal role, you will help drive Suffolk County Council’s ambitious People at the Heart of Care transformation programme - an initiative focused on enabling individuals with complex needs to live independently and thrive within their communities. You will champion the use of innovative digital solutions, technology-enabled care, and co-designed service models that empower people, their supporters, and our frontline teams.

Your immediate priority will be to provide essential programme management leadership to the Independent Lives transformation programme

. This high-profile, complex programme is delivered in partnership with system-wide stakeholders to transform Learning Disability and Autism and Mental Health services, promoting independence, progression, and recovery.

As Programme and Business Relationship Manager, you will:

• Provide strategic leadership as a dynamic and experienced change leader, helping to drive forward transformation that makes a real difference within Adult Social Care.
• Work as part of the Adult Social Care Transformation Delivery Team and Programme Management Office (PMO), leading and managing programmes and projects of varying scope, scale, and complexity.
• Collaborate closely with multidisciplinary teams, partners, and stakeholders to shape delivery, overcome challenges, and achieve meaningful outcomes for Suffolk residents.
  
  
  

You will need

• Previous experience of working at a senior management level.
• A recognised programme or project management qualification.
• A commitment to the council’s WE ASPIRE values, with resilience and adaptability in a fast‑paced environment.
  
  
  

You can view a full list of requirements in the Job and Person Profile (Word).

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report .

For more information

Please contact Clare Walker or Elissa Rospigliosi for a casual conversation. You can reach Clare by calling 01473265868 or emailing Clare.Walker@suffolk.gov.uk and reach Elissa by calling 01473260261 or emailing Elissa.Rospigliosi@suffolk.gov.uk .

How To Apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template .

• What skills and experience do you bring which make you a strong candidate to join the Transformation Delivery Team as a Programme and Business Relationship Manager?
• Please give an example of when you have managed a significant programme or project. Describe the most important components and the methods you used to manage this change to ensure it led to the desired benefits.
• Using an example of a time when you had to manage a wide range of stakeholders, how did you make sure you had full and active engagement?
• In this role you will need the ability to work at a strategic level, understanding the relationship between programmes and projects and our overall strategy, as well as being able to clearly articulate decisions and translate complex issues into clear delivery plans. Please give an example of when you have worked at this level and how you did this.
  
  
  

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at  recruitment@suffolk.gov.uk  or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.

Closing date: 11.30pm, 22 March 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.  

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase

training and encouragement to expand your knowledge

a variety of career development opportunities across our organisation

diverse and active staff networks

flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .