Programme Delivery Officer (Rainwater Management)

The role:

We’re excited to offer a new opportunity for a Programme Delivery Officer within our Rainwater Management team at United Utilities. As part of our AMP8 investment programme, you’ll provide programme support across a range of rainwater management projects, including installation of capture devices, surveys, operational programmes, and capital works. You’ll work across systems and processes to support business planning and project delivery.

What you’ll do:

• Raise purchase orders and provide end-to-end project support.
• Review and manage applications for products, surveys, and projects, liaising with technical teams to prioritise delivery.
• Support maintenance planning and ensure timely, safe execution of activities.
• Manage customer/internal mailboxes and communications across multiple channels.
• Maintain project documentation and update systems to ensure accurate, reliable data.
• Track project progress and customer sign-ups for contractor coordination.
• Collate and analyse management information and performance data.
• Monitor and report on project-level Capex expenditure.
• Support team administration, including progress meetings and regulatory reporting.

What we’re looking for:

• Strong planning, time management, and prioritisation skills.
• Commercial and contractual awareness, with experience managing contractors.
• Knowledge of Health & Safety standards, including CDM Regulations.
• Proficiency in Microsoft Office and data/mapping systems.
• Excellent communication and interpersonal skills.
• Experience in document management and performance reporting.
• Strong analytical skills and customer engagement experience.

What we offer:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• A 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• Flexible and hybrid working

About United Utilities:

United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

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