Role:
Programme Lead (CIPD Level 3 & 5)
Location:
Remote (United Kingdom)
Hours:
Full-time (37.5hrs/week)
Salary:
£40,000 - £45,000
About Avado
At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work.
In a world reshaped by AI and rapid change, we’re committed to developing future-ready people professionals through high-impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award-winning design to ensure our learners – and their organisations – can thrive and grow.
Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early-career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation.
Avado is part of the Blenheim Chalcot portfolio – the UK’s leading digital venture builder – giving us access to a powerful network of innovation, investment, and expertise.
About The Role
We are looking for an experienced and passionate CIPD professional to take on the role of
Programme Lead for CIPD Level 3 & 5. Reporting to the Product & Operations Director, this role combines high-quality teaching with strategic programme leadership.
You will be responsible for delivering live online classes and providing academic and pastoral support to learners across our CIPD Level 5 qualification. In addition, you will lead and manage a small team of experienced Level 3 and Level 5 tutors, ensuring a consistent and excellent learner experience across the programmes.
As Programme Lead, you will oversee the overall delivery and quality of our Level 3 and 5 CIPD provision, work closely with internal teams to support continuous improvement, and play a key role in ensuring alignment with the CIPD Profession Map and evolving industry needs. This is a hands-on role ideal for someone who enjoys teaching but also thrives on shaping programmes and leading others.
What You’ll Do
You will be accountable for:
- Delivering high-quality tutor-led sessions (daytime and evening) aligned to CIPD Level 5 learning outcomes
- Supporting learners to apply complex HR theories and models to workplace practice
- Providing academic support and critical feedback on assessments and activities
- Monitoring and assessing learner progress and maintaining accurate records
- Managing cohorts of students, ensuring timely interventions and learner engagement
- Leading monthly progress reviews and contributing to quality assurance activities
- Responding to learner queries on the online Learning Hub and through interactive group channels
- Sending regular cohort updates and learning prompts to maintain momentum
- Being accountable for learner progression, pass rates, and timely programme completion
- Participating in standardisation activities and course performance reviews
- Marking first submissions and resubmissions according to awarding body criteria
- Adhering to Avado policies and regulatory frameworks (including GDPR, safeguarding, and EQA compliance)
- Taking personal responsibility for CPD to stay current with HR practice and pedagogy
In Your Programme Lead Capacity, You Will Also
- Line manage and support a team of Level 3 and Level 5 tutors, ensuring consistency in learner experience and teaching standard
- Lead programme planning and scheduling, including tutor allocations and live session timetables
- Act as the escalation point for complex learner issues and queries across Level 3 and 5 cohorts
- Monitor overall programme performance and lead interventions to improve outcomes where needed
- Collaborate with internal teams (Curriculum & Assessment, Student Support, Product & Platforms) to support continuous improvement and curriculum development
- Represent the tutor team in cross-functional meetings and feed into strategic decisions related to programme delivery and learner experience.
This is a remote role, but regular in-person collaboration is important. You’ll be expected to attend monthly management meetings at our London office, as well as occasional company events or team gatherings at specified locations.
What We’re Looking For
- Recent HR/L&D experience
- Relevant CIPD qualification at Level 5 or higher
- Active CIPD Membership
- CIPD teaching experience
- Strong academic literacy and ability to support learners in developing critical analysis and evidence-based decision-making
- Confident and adaptable in using virtual delivery tools, learning management systems (LMS), and CRMs such as HubSpot.
- Excellent organisation, communication, and interpersonal skills
- Enthusiastic team player with a learner-first mindset
What you’ll get:
- A collaborative, mission-driven work environment
- Opportunities for continuous professional development (CPD)
- Flexible working options
- Access to cutting-edge learning technologies
- Supportive team culture that encourages innovation
Lots of benefits including:
- Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years
- An additional day off on or around your birthday
- Cycle2Work scheme
- Statutory pension and life assurance.
- On-demand access to our Avado Connect community
- Access to curated personal development tools, including the SEEDL learning platform and Blenheim Chalcot’s training hub and resources.
And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line.
You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks.
Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing
[email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing
[email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
