About The Role
Join our team as a Programme Manager in the heart of London.
Are you passionate about what you do and improving the lives of residents living in the London Borough of Islington? Do you have experience in managing complex and innovative programmes that deliver positive outcomes for people and communities? If so, we want to hear from you.
About us:
Located in the heart of London, the London Borough of Islington is a diverse and dynamic community known for its rich history, cultural diversity, and commitment to innovation. As an integral part of our team, you'll have the opportunity to work alongside talented professionals dedicates to making a positive difference in the lives of our residents.
About the role:
As a Programme manager, you'll be responsible for the management of the resident experience programme. You'll be responsible for ensuring that the projects are aligned with the programme vision, goals, and benefits, and that they are delivered on time, within budget, and with quality. You'll also manage the risks, issues, dependencies, and changes that affect the programme and its stakeholders.
Key responsibilities:
- Programme Management of programmes linked to the delivery of corporate missions, such as our Resident Experience Programme, ensuring all projects within the programme are aligned with strategic objectives, clearly scoped, data led and deliver their intended outcomes.
- Provide high quality, regular reporting to the Senior Responsible Owner (SRO) and other governance and Executive bodies, offering insights into progress, risks, issues, benefits, and decision points.
- You will personally project manage some of the key projects to time and budget, ensuring governance standards are maintained and offer expert advice across our wider function.
- Hold delivery teams to clear accountability, to ensure projects/programmes are delivered on time, within budget, and delivering quality outcomes—including resident satisfaction improvements and financial savings.
- Ensure all initiatives are underpinned by a resident-centred approach, ensuring that insight, data, and user research are used to make decisions and shape priorities.
- Collaborate with stakeholders across the council to foster shared ownership, identify new initiatives and ensure effective delivery. This will include driving stakeholder accountability, identifying and escalating issues in an appropriate and timely manner’
- Engage with elected members where appropriate, ensuring they are appropriately briefed, and updated on progress and impact.
- Manage programme governance structures, preparing and presenting clear and concise documentation to boards, steering groups, and leadership forums.
- Maintain strong oversight and transparency of risks, dependencies, and benefits across the programme, implementing appropriate mitigations and escalating where necessary.
- Champion innovation, agile delivery practices, and continuous improvement across the programme and the wider digital services portfolio
- Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.
Why join us:
- Make a meaningful impact: Work on programmes that directly benefit the residents of Islington and contribute to the community's well-being.
- Professional development: Access ongoing training and development opportunities to enhance your skills and advance your career.
- Vibrant workplace culture: Join a diverse and inclusive team that values creativity, collaboration and innovation
Apply now:
If you're ready to take your career to the next level and make a difference, we want to hear from you! Apply now to join our team as a Programme manager and be part of our exciting journey toward a brighter future for the London Borough of Islington.
The London Borough of Islington is an equal opportunity employer and welcomes applications from all backgrounds.
For further information or for an informal conversation about the post, please contact:
Safia Khan, Assistant Director, Strategic Change and Transformation
[email protected]
Note to Recruitment Agencies:
We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.
About You
Working for the team, service and our organisation
Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people.
Together we can change the future.
We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.
To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.
Our offer to you
We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:
- Up to 31 days leave per year, increasing to 36 days after five years of local government service
- A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
- Learning and development opportunities to maximise your potential
- Competitive pay and a commitment to paying all staff the London Living Wage at minimum
- Excellent local government pension scheme
- Cycle to Work scheme and discounted gym memberships
- Local discounts from restaurants, shops, health and beauty therapists, and more!
Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Workforce Equality, Equity, Diversity and Inclusion Statement
We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.
We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.
We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.
We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.
Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
The post is subject to a basic DBS check, qualifications check and 3/5 years referencing.
Disability Confident Scheme
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.
