Project Administrator

Connectivity Projects Team Coordinator (Project Administrator)

Reporting directly to the Connectivity Projects Team Leader, we are seeking a proactive and detail-oriented Project Coordinator to support our Cloud Voice Migration initiatives. This pivotal role spans across all connectivity solution projects—covering both internal developments and business-as-usual operations.

As Chess continues its strategic transition to New World Products and consolidates its Cloud Voice supplier landscape, this position places you at the heart of transformation. You’ll play a key role in driving efficiency, ensuring seamless migrations, and supporting the growth of our connectivity portfolio.

“a great place to work, a great place to be a customer”

Responsibilities, not limited to:

• Achieve monthly migration targets to ensure timely and successful project delivery
• Execute key project tasks and uphold critical deadlines across all phases
• Engage and support customers throughout the migration journey, providing guidance and clear communication
• Manage and monitor orders end-to-end, ensuring accuracy and progress tracking
• Collaborate with senior internal stakeholders to align project goals and drive outcomes
• Maintain up-to-date documentation and project notes for transparency and continuity
• Liaise with suppliers to escalate and resolve faults efficiently when required

The Candidate:

• Keen to build knowledge of connectivity products, including fault diagnosis for broadband, phone lines, routers, and firewalls
• Foundational understanding of modern network technologies and protocols
• Effective communicator, confident under pressure and capable of engaging across all levels of the business
• Analytical and detail-oriented, with a logical and objective problem-solving approach
• Highly organised, with the ability to set clear goals and prioritise tasks efficiently
• Resilient and self-motivated, maintaining high performance under pressure while working independently or collaboratively
• Positive energy and proactive attitude that contributes to team dynamics and outcomes

Why join Chess?

Chess is one of the UK's leading independent and trusted technology service providers, employing over 360 skilled people across the UK, supporting over 21,000 UK businesses.

Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit.

We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 14 years in the top 100.

Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business.

We believe that “if you’re not growing, we’re not growing”.

Salary details: Up to £25,000 per annum

Benefits include:

• Health care support – UK Healthcare, eye tests, flu jabs, onsite health screens
• Enhanced Pay: Maternity, Paternity, Adoption Leave and Shared Parental Leave
• Access to employee benefits, rewards and recognition platform, Perkbox. This gives you access to hundreds of ‘Perks’ with great discounts. Whether it be days out, your weekly food shop, a clothes shopping spree on the high street and many more.
• Hybrid working support - Allowance towards a home desk and chair
• Loyalty point scheme – allowing you to use your points to increase your benefits each year
• Access to our Future Fit benefits package – including Mental, Physical and Financial support
• 20 days paid holiday p.a. increased upon anniversaries, ultimately to 24 days p.a., plus public holidays.
• Buy & sell Holiday scheme – 2 opportunities per year to buy or sell up to 5 holidays
• Additional holidays: Half Day Fridays and a Wellbeing Day
• £100 per year matched charity donation, plus payroll giving options

Hours: A standard week is 37½ Monday to Friday

At Chess we offer many flexible working options, and we have both full-time and part-time working hours available. Chess pride themselves on being an inclusive employer, so if you want to find out more about our flexible working arrangements this can be discussed with your application.

Working location: Flexible, hybrid working position

This is a flexible hybrid position; however, you will be required to attend Chess hubs or customer sites as requested in advance by your leader. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment.

Is Chess the place for you?

If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you.

Please email your CV and covering letter to our Recruitment Department at: [email protected].

Upon submission of your completed application to Chess, either through direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the seamless and secure processing of your information throughout Chess’s recruitment and hiring practices.