Project Assistant

About Us Logixal, an award-winning organisation recognised for excellence in service delivery, is seeking a dynamic and skilled professional to join our team as a Project Assistant / Service Delivery Executive & Compliance Officer. This dual-focused role offers the opportunity to work across project delivery and compliance management in a fast-paced and supportive environment.

The role encompasses two primary focus areas:

• Project Delivery (60%): Supporting the planning, execution, and successful delivery of client projects.
• Compliance Management (40%): Ensuring adherence to relevant standards and certifications, including ISO 9001, ISO 14001, ISO 27001, ISO 20000, Cyber Essentials, and Investors in People (IIP).

• Lead and manage projects from initiation to closure, ensuring strict adherence to deadlines.
• Coordinate internal resources and third parties/vendors for flawless project execution.
• Assist with the definition of project scope and objectives, involving all relevant stakeholders.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Measure project performance using suitable project management tools and techniques.
• Establish and maintain relationships with clients and stakeholders, ensuring clear communication.
• Delegate project tasks based on team members' individual strengths and expertise.
• Prepare and maintain comprehensive project documentation.

• Implement and maintain policies, procedures, and practices to meet ISO and other compliance standards.
• Conduct regular internal audits to assess compliance, identify non-conformities, and resolve issues.
• Oversee the creation, revision, and control of compliance documentation.
• Prepare the organisation for external audits and certification processes.
• Deliver training programs to ensure employees understand compliance requirements.
• Develop and monitor key performance indicators (KPIs) for compliance performance.
• Stay informed about changes in standards and regulatory requirements, ensuring updates to systems and processes.
• Promote a culture of compliance and continuous improvement throughout the organisation.

• Proven experience in project management or coordination.
• Strong organisational skills with attention to detail and the ability to multitask.
• Excellent verbal and written communication skills.
• Proficiency in project management tools and Microsoft Office.
• Familiarity with compliance standards such as ISO 9001, ISO 14001, or ISO 27001.
• Ability to work under pressure and manage high-stress situations.
• Approachable and personable, capable of interacting with a variety of stakeholders.

• PRINCE2, PMP, or ITIL certifications.
• Experience in the MSP or IT services sector.
• Knowledge of Cyber Essentials and Investors in People standards.
• Familiarity with CRM tools (e.g., Salesforce) or ERP systems.

• Mentorship and collaboration with a highly experienced team.
• Opportunities for professional development, including training for PRINCE2, ITIL, and ISO certifications.
• A supportive work environment that encourages innovation and career growth.
• Potential for permanent employment based on performance and company needs.

This role is ideal for candidates with a mix of project management and compliance experience or those with strong project skills looking to broaden their expertise. If you’re looking for a role that challenges and rewards you while providing clear paths for professional growth, we encourage you to apply.