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Key Responsibilities
- Building and maintaining sound relationships with all clients and internal stakeholders.
- Evolving and implementing best practice project management standards.
- Identifying and agreeing customer requirements, putting project plans and SOWs in place.
- Maintaining strong governance across Proventeq deliverables across multiple client stakeholders.
- Working closely with Proventeq offshore delivery manager to get cross regional projects delivered.
- Leading the project delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
- Managing plan and budgets for the Proventeq projects.
- Managing multiple projects and customers at any point in time.
- Determining ways to reduce costs without sacrificing customer satisfaction and quality of deliverables..
- Assessing customer feedback and using creativity to establish, improve, and refine services.
- Remaining organized and meeting deadlines.
Required Skills
- A strong project management background with solid project delivery experience to external customers and a knowledge of system/data migrations is advantageous.
- 2+ years’ experience in customer stakeholder management, leadership, and ECM or Content Services domain will be required.
- 1+ years’ experience in running customer support projects and software development projects would be preferred.
- Microsoft 365, SharePoint, Cloud platforms (Azure, AWS), .Net, Java based application/product development background and progressed into a technical delivery manager.
- Complex, cross sector delivery experience, in finance or public sector.
- Sound development background in the career path, strong techno-functional skills with the ability to liaise with client stakeholders and help client develop technology and solution roadmaps.
- Good resource planning and budget management skills.
- Strong teamwork skills and attention to detail.
- Flexibility to operate in a cross functional, high paced environment with a can-do attitude.
Competitive salary + Benefits
Flexible working, open culture, and opportunities for career progression.
