Project/Design Manager

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in the UK and are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we expand globally at pace, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world.

ABOUT THE ROLE

We’re looking for a Project/Design Manager to lead the charge on delivering beautifully designed, brand-aligned salons as part of our international expansion. You’ll blend creative flair with hands-on project management, ensuring each new salon is completed on time, on budget, and to the high standards we’re known for.

Based at our London Support Centre, this role will involve regular UK and international travel - including to the US - as you oversee multiple new salon builds and refurbishments simultaneously. If you thrive in fast-paced environments, love rolling your sleeves up, and have an eye for design, this is the role for you.

KEY RESPONSIBILITIES

• Oversee the full lifecycle of new salon builds and refurbishments from planning to handover.
• Drive store design forward, identifying improvements and cost savings.
• Manage day-to-day coordination of contractors, architects, consultants, and suppliers.
• Work closely with landlords, lawyers, and other stakeholders to ensure smooth project delivery.
• Conduct regular site visits and resolve on-the-ground issues with a practical, hands-on approach.
• Source materials, particularly in the US, to optimise cost, quality, and lead times.
• Ensure consistent application of brand standards across all physical environments.
• Support on projects for new concepts and launches.
• Develop scalable design and build processes for global expansion and partner support.
• Represent Townhouse in meetings, on site, and at salons - acting as a brand ambassador.

ABOUT YOU

• Proven experience in project management, construction, or architecture roles across multiple fast-paced, multi-site projects.
• Degree in Construction Management, Architecture, Interior Design, or related field.
• Commercially astute - confident managing budgets, timelines, and suppliers.
• Organised, proactive, and independent with excellent communication skills.
• A strong aesthetic sense and passion for brand-aligned design.
• Comfortable with ambiguity, fast decision-making, and shifting priorities.
• Skilled in Microsoft Office; knowledge of AutoCAD or InDesign is a bonus.
• Happy to travel regularly, including internationally.

LOCATION

This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements.

EMPLOYEE BENEFITS

• Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high.

• Shopping discounts – Save money with a wide range of discounts on top brands.

• Birthday treat – Celebrate your birthday with a treat on us!

• Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks.

• Holiday on us – Gain an extra day of paid annual leave for every full year you’re with us, up to 5 extra days.

• Employee discount – Heavily discounted treatments for when you need a little pampering.

• Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs.

• Refer a friend scheme – Receive a reward when someone you refer is successfully hired.

EQUAL OPPORTUNITIES

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.