Project Manager

An exciting opportunity has arisen for an established project manager to join our fast-growing and award-winning agency. Here, you will drive and develop projects and accounts and be fundamental to the business and its continued successes.

About Opinium:

MRS 2021 and 2024 Agency of the Year, Winner of the MRS best place to work award three times, the Drum Best Place to Work 2018 & 2019, and the 2019 Women in Research Best Agency to Work Globally - Opinium is a strategic insight agency, that truly puts its people at the centre of everything they do.

Across our four offices in London, New York, Amsterdam and Cape Town, we help our clients harness the power of insight on a global scale to build, grow, promote and make strategic business decisions. We also use Opinium for good, helping multiple charities and giving back to the communities in which we operate.

Our culture:

Our unique culture offers a stimulating, challenging, and rewarding workplace combined with a supportive environment that focuses on the wellbeing of our people.

“When measuring success, revenue growth and employee wellbeing should go hand-in-hand. It’s the only way to build an insight agency that clients want to work with. We’ve placed our people where they rightfully belong: at the heart of our business.”

Opinium CEO, Chair Market Research Society (MRS)

Your opportunity:

To support our ambitious growth plans, we are seeking to expand Opinium’s Project Management Team. This is an extremely exciting and important move for Opinium, as the project management function acts as a catalyst for the wider research and operations teams.

As part of a close-knit team, you will be working with our clients and internal teams on multiple projects in parallel. You will oversee the delivery from inception through to final deliverables, ensuring that projects run efficiently, to specification, and to budget.

We are looking for people who are passionate, resilient, creative, and authentic. You will be enthused to help grow a business while working on projects for the greater good and building relationships with colleagues, teams, and clients.

Role & responsibilities:

Your role is vital to the smooth running of our processes and projects. You will be required to undertake the following core functions:

• Join key account teams to take responsibility for the end-to-end management of UK and international research projects, from developing the proposal through to project closure
• Work with a dedicated team to manage and oversee Opinium's flagship bi-weekly Consumer Omnibus, ensuring a seamless process and delivering consistently for clients and colleagues
• Take responsibility for quality assurance and best practice at every stage of a project
• Assess project feasibility, provide costs, and create project plans for new business proposals and live projects
• Occasionally support our Procurement team on ad-hoc requests (no prior experience is required within procurement as full training will be provided)
• Identify opportunities for efficiencies and improvements during the project lifecycle
• Responsible for maximising and communicating financial performance across projects, ensuring costs are minimised where possible
• Conduct project reviews, identifying improvements and lessons that could be applied to future projects
• Coordinate closely and communicate clearly with colleagues and clients to ensure everyone is regularly updated on their responsibilities, deadlines, and the project status
• Grow and manage relationships across Opinium’s panel & supplier partner network
• Work on wider Operational and Project Management initiatives to benefit the entire agency, and run training on these initiatives when required
• Demonstrate a genuine interest in the latest developments within the market research industry, research technology tools/platforms and key players

Skills and qualities:

Must-have skills

We are looking for project managers with around five years’ experience within a quantitative market research environment. Experience managing qualitative projects would be a bonus but is not essential.

We’re all about passion at Opinium, so successful applicants will show a desire to give it their all, as well as:

• Expertise in online sampling methodologies and participant recruitment
• Data literacy
• A proven track-record of managing market research projects
• Strong organisational skills, with the ability to expertly manage multiple priorities and projects at once
• The ability to effectively delegate upwards, downwards & sideways
• Excellent communication skills, including the ability to communicate with multiple internal and external stakeholders simultaneously
• A proactive attitude where your first reaction to a challenge is to try to find a solution
• Outstanding attention to detail
• Confidence in managing budgets and a desire to find cost efficiencies
• Analytical and strong IT skills expected (Excel, Word, PowerPoint) as well as the ability to quickly get to grips with different and new market research software
• Experience mentoring junior colleagues would be a bonus

Other skills and requirements

• Fluent spoken & written business English
• Strong team player
• Understand the importance of meeting deadlines
• A desire to expand one’s own knowledge

Education & experience:

• A good academic record
• Around 5 years of project management experience at a market research agency

What we offer you:

Salary: £35-40K DOE

We have a wide range of wellbeing tools and initiatives so that you can be your best inside and outside work.

• The tools, resources, and support you need to succeed and grow
• A career manager that invests and looks after your career
• A collaborative and supportive team
• A truly flexible work environment, hybrid working with a focus on prioritising work-life balance
• A fun, inclusive, and thoughtful company culture
• Competitive salary, annual leave, and an excellent pension scheme
• Benefits including life insurance, critical illness insurance, dental insurance, Bike to Work scheme, Season Ticket Loan, savings plans and a monthly wellbeing allowance (£60 per month e.g. gym, sports club, learn new language) volunteering days, pre-paid vouchers for annual flu jab/eye test, annual health assessments, flexi start/leave, birthday come-in-lates or leave-earlies, WFH equipment allowance.

Equal opportunity employer:

Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition.