Project Manager

Project Manager – Order Management System- (OMS)

UST are currently recruiting for a Project Manager with experience implementing order management solutions for one of our retail clients

• Location Doncaster (Hybrid 2 days per week in the office)
• Permanent

About the role

We are seeking a seasoned Project Manager to lead the design and build of a replacement Order Management System (OMS) for a major UST retail client. This project is part of a broader multi-year program aimed at consolidating multiple client brands into a unified operational model supported by integrated technologies.

The PM will be responsible for end-to-end delivery of the OMS order domain, managing cross-functional technology teams and collaborating closely with client-side business and functional experts. The role involves iterative delivery aligned with transition milestones and requires strong experience in application integration and migration.

Key Responsibilities

Delivery & Planning

• Define and manage project schedules, resource allocation, and milestone tracking.
• Ensure timely delivery of high-quality outputs aligned with programme goals.
• Manage risks, issues, and scope changes proactively.

- Maintain alignment with financial and regulatory guidelines.

Agile & Hybrid Methodologies

• Apply Agile (Scrum, Kanban) and traditional Waterfall methods as appropriate.
• Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives.
• Support backlog grooming and sprint execution with stakeholders.
• Promote Agile maturity and continuous improvement within the team.

Stakeholder Engagement

• Collaborate with internal and client stakeholders across business, tech, and data domains.
• Lead governance reporting and participate in preparation for steering and executive steering committees.
• Foster a transparent, collaborative, and delivery-focused environment.

Team Leadership

• Guide teams using servant leadership principles.
• Build a safe space for open communication, problem-solving, and innovation.
• Support and coach Product Owners and team members.

Required Skills & Experience

• IT project management, with a focus on application integration and migration.
• Proven experience delivering complex projects in retail or fast-paced environments.
• Strong understanding of Order Management, Finance, Supply Chain, and Customer domains.
• Familiarity with tools and technologies such as:- JIRA, Confluence, Smartsheet, Monday.com
• .NET, front-end frameworks, automation tools (advantageous)
• Excellent communication, stakeholder management, and conflict resolution skills.
• Experience drafting SoWs, managing dependencies, and working with external vendors.

Preferred Qualifications

• PMP or equivalent certification.
• Experience with Scaled Agile, PI Planning, and Agile metrics (e.g., burndown charts).
• Knowledge of Agile techniques: TDD, CI/CD, ATDD, automated testing.
• Proficiency with Google Workspace (Docs, Sheets, Slides, Meet).