Project Manager Business Development

Location: Blended between office and home (England and Wales). Time in office negotiable

Salary: £41,675 + £3250 London allowance if applicable

Months FTC MAT Cover

Are you an experienced project manager with a passion for improving service delivery and driving strategic development? Join our dynamic Business Development Department and play a key role in shaping how we operate and grow.

The Team oversees strategy across both our existing markets and those we aim to expand into. Working closely with the Proposal Team, which leads on competitive national bids and supports our local network to generate income, we deliver across the full Business Development Cycle. We're now looking for a Project Manager to help us build strong, consistent project management approaches, introduce innovative methods to enhance service delivery, and embed best practices across everything we do.

In this varied and fast-paced role, you’ll:

• Lead and support strategic and operational projects
• Work across teams to improve processes and delivery models
• Engage with a range of internal and external stakeholders
• Bring fresh thinking and ensure we’re effective and forward-thinking in our work

You’ll need to bring:

• Proven experience in project management and service development
• Strong analytical skills and excellent time management
• High-level IT competency
• Excellent verbal and written communication skills
• The ability to work both independently and as part of a team
• Confidence in building relationships across a diverse range of colleagues and partners

You’ll be working in a collaborative, inventive, and values-driven environment where responsibility and generosity go hand-in-hand.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organisation that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.