About The Role
Motability Operations are currently recruiting for a Project Support Assistant to join our Workplace team in Bristol on a 12-month FTC/Secondment. This role offers a unique opportunity for professional growth, providing hands-on experience in project coordination, stakeholder engagement, and workplace strategy. The successful candidate will play a key role in ensuring smooth operational execution across all phases of the project, while contributing to the creation of a modern, functional, and inclusive work environment.
We are particularly interested in individuals who are eager to learn, highly organised, and enthusiastic about a career in Project Management or Workplace.
Key Accountabilities
- Organise and coordinate meetings for project stakeholders, including logistics, invitations, agendas, and venue/virtual setup
- Facilitate meetings and workshops, ensuring smooth delivery and appropriate follow-up actions
- Record and distribute meeting minutes, accurately capturing decisions, actions, and ownership
- Prepare and submit regular updates and reports for Owners Groups and senior stakeholders
- Support the Programme Manager and various workstream leads with scheduling, documentation, and operational tasks
- Track project actions, risks and milestones, helping ensure deliverables remain on schedule
- Assist with communication activities, including team updates, feedback loops, and stakeholder engagement
About You
You are an organised and proactive individual with a keen interest in workplace environments and project delivery. You thrive in dynamic settings and enjoy contributing to collaborative efforts that drive meaningful change.
Ideally, You Will Bring
- You will be a self-starter with the ability to self-manage.
- Excellent organisational and communication skills
- You will have the ability to demonstrate pragmatism & resilience in the face of shifting priorities, demands and timelines.
- A curious mindset and enthusiasm for workplace design, facilities, or large-scale programmes
- The ability to manage multiple tasks, prioritise effectively, and work flexibly across diverse workstreams
- Confidence in coordinating meetings, capturing information, and supporting stakeholders
- A collaborative spirit and willingness to learn from experienced professionals
- Previous experience in project or administrative support (desirable but not essential)
Minimum Criteria
- Strong organisational skills, including the ability to manage multiple tasks and prioritise effectively
- Clear and confident communication, both written and verbal, suited to professional environments
- Basic proficiency in office software, such as Outlook, MS Teams, MS SharePoint, Word, Excel, and PowerPoint
- Ability to coordinate and support meetings, including scheduling, agenda preparation, and minute-taking
- Interest in project delivery and workplace environments, with a willingness to learn and grow within the role
- Experience working collaboratively, either within a team or across functions
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations Team Member, You Can Expect
- An annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
- Employee Discount Scheme with a huge number of retailers and an app to save on the go
- Discounted Electric/Hybrid Car Salary Sacrifice Scheme
- Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)
As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:
- 28 days annual leave with option to purchase and sell days
- Funded Private Medical Insurance cover
- Critical illness insurance
- Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
- Funded health screening for over 50s
- 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
- Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
- Access to Prayer room and quiet spaces whilst working in the office
We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;
- Dental Insurance
- Health and cancer screenings for you and your partner
- Discounted gym memberships
- Charitable giving
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
