Project Support Coordinator

About Doherty Associates

Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world’s most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms.

We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited.

We’re a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers, who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality.

About the role

This is a hybrid role: 2 days from home and 3 days in the office

The Project Co-ordinator will be responsible for the scheduling of all client facing work and the management and coordination of small projects. You will work alongside experienced senior Project Managers and Technical Consultants ensuring customer projects are delivered on time, budget and within agreed project parameters.

This role will best suit a professional who is a natural collaborator with ability to work with others to enhance project governance and controls, as well as ensuring project compliance and delivery.

Responsibilities

Project scheduling and co-ordination

• Project commencement: ensure new projects are setup with the correct governance and supporting documentation to enable project initiation
• Support and assist Project Managers in the delivery of projects, including: project planning and phasing, resource alignment and scheduling, procurement, customer engagement, ensuring project actions are followed up on in timely manner

Reporting

• Generate monthly reports to demonstrate status on:
• Resource allocation and requirements
• Commercial forecasts and actuals
• Project RAG
• Compilation of data to facilitate analysis of completed projects

Timesheet management

• Review and ensure accurate time recording by all project resources.
• Work with engineering staff to ensure that all type of absence is recorded

Qualification, experience and skills

• Foundational knowledge of modern working technologies
• Experience of working in a project delivery or support role
• A sound understanding of project processes
• Excellent written and verbal communication skills; ability to get buy-in and effectively co-ordinate others to complete tasks
• Excellent scheduling and time-management skills
• Ability to work on multiple workstreams concurrently (e.g. ensure projects are allocated, project RAG reports are created, project changes are processed, new projects are resourced)
• Good commercial awareness (cost associated with project overruns / resource / change control / internal projects)
• Experience of preparing reports that support project delivery
• Comfortable with manipulating data using Excel

About the person

• Professional demeanour
• Empathy; ability to listen to understand and support
• A positive with ‘can-do’ attitude
• Methodical
• Adaptable and agile; able to adjust to changing workloads and priorities
• Ability to deliver to agreed timescales
• Confident; able to co-ordinate resources at senior level and manage upwards

What we offer

• Basic salary plus performance bonus
• 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday)
• We are passionate about our success being driven by ‘better together’ and offer hybrid working
• Enhanced family-friendly benefit schemes including company sick pay
• Sponsored training and development and where applicable to the role, a technical exams incentive scheme
• Private medical insurance and Employee Assistance Programme
• Income protection and life insurance
• Company Pension scheme