Project Support Officer

About The Role

We are seeking a proactive and creative Project Support Officer to join our Living Places team in Lincoln. This is a distinctive and varied position that offers the opportunity to make a real impact by supporting a high-profile contract with our key client, Lincolnshire County Council.

In this role, you will divide your time between two core areas of focus:

• Stakeholder engagement and social value: You will work closely with Lincolnshire County Council to help deliver elements of their Stakeholder Engagement Strategy and embed powerful Social Value messaging. This involves building positive relationships, contributing to meaningful communication activities, and ensuring that social impact priorities are clearly articulated and advanced through the contract.
• Contract performance management: You will play a key part in monitoring and driving contract performance by collecting, analysing, and interpreting data. You will transform complex numbers into clear, actionable insights and prepare reports and updates for key stakeholders, helping to demonstrate progress, identify opportunities, and support informed decision-making.
  
  

This position is perfect for someone who thrives at the intersection of data, storytelling, and collaboration — someone who can turn numbers into insight, and insight into compelling, meaningful communication that influences outcomes and builds stronger partnerships.

If you are organised, analytically minded, and enjoy working in a dynamic environment where your creativity and initiative can directly contribute to both contractual success and broader community benefits, we would love to hear from you.

This role is based in Lincoln and offers the chance to work in a supportive team environment with a major public sector partner committed to engagement, inclusion, and social value.

What you'll be doing

As a Project Support Officer reporting to the Network Manager, you'll deliver high-quality support for our Lincolnshire County Council contract by blending creative communications with robust performance analysis to drive KPIs, showcase successes, and promote social value.

Key Responsibilities Include

• Developing and publishing the contract newsletter with achievements and key updates

Identifying and writing compelling good news stories for internal and external sharing

Promoting social value initiatives (community engagement, sustainability, apprenticeships, local impact)

Creating engaging written, visual, and digital content for presentations, briefings, and platforms

Collaborating with operational teams to capture case studies, photos, and testimonials

Ensuring consistent branding and messaging across all communications

Monitoring and analysing contract performance data for accuracy and insight

Preparing clear reports for internal teams, management, and client stakeholders

Identifying trends, risks, and improvement opportunities in KPIs and operational data

Supporting monthly reporting, audits, and contractual submissions

Working with operational, quality, and commercial teams on data governance and continuous improvement

Who we're looking for

We're seeking a well-rounded individual who balances creativity with strong analytical skills — someone who can craft engaging stories while turning data into clear insights.

You Will Bring

• Excellent written communication skills for producing newsletters, reports, and compelling content

Confidence handling data, spreadsheets, dashboards, and performance metrics

The ability to translate complex or technical information into accessible, audience-friendly language

Strong interpersonal skills to collaborate effectively with colleagues in both office and site-based environments

A proactive, self-motivated approach with the ability to manage your own workload and meet deadlines

Genuine interest in social value, community engagement, and fostering a culture of continuous improvement

Solid computer literacy and proficiency in Microsoft Office (including Excel for data analysis)

If you enjoy blending storytelling with data-driven work and want to contribute to meaningful outcomes for Lincolnshire County Council and local communities, this could be the perfect fit.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.

25 days paid annual leave (pro rata)

Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave

Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About Us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE).

In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com