Team / Directorate: NRW2030 / Finance and Corporate Services
Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview Date: Week commencing 18/08/2025
Post number: 204014 TTJ
The role
As a Project Support Officer, you will play a key role in supporting the successful delivery of projects and programmes across NRW2030-Natural Resources Wales (NRW)'s transformation programme designed to modernise the way we work, improve our services, and enhance our impact on Wales' natural environment by the year 2030.
You'll be responsible for managing information and documentation systems that underpin our project governance, ensuring all records are accurate, accessible, and aligned with internal policies and procedures.
You will provide vital business support to Project and Programme Managers, including maintaining governance toolkits, coordinating decision-making processes, and managing records such as risk logs, financial trackers, and contracts. You will also act as a central point of contact for internal stakeholders and suppliers, helping to organise meetings, events and provide full secretariat services.
This is a dynamic and varied role that requires strong organisational, communication and information management skills. You'll thrive working in a fast-paced environment where adaptability and attention to detail are essential.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
For informal enquiries, please contact
Andrew Jones at
[email protected]
Interviews will be held on
Microsoft Teams.
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
About Us
NRW2030, our transformation programme, is reshaping how we work to better respond to the environmental and societal challenges facing Wales.
As a Project Support Officer, you'll be part of this ambitious journey-either embedded in a specific NRW2030 programme or working within the NRW2030 Management Office. You will help to deliver high-quality, well-governed projects that make a real impact.
We offer a flexible, supportive working environment with opportunities for professional development, hybrid working, and a strong focus on staff wellbeing and inclusion.
What you will do
- Support the delivery of projects and the programme, ensuring compliance with NRW Project and Programme Management (PPM) policies, guidance and tools.
- Produce, review and process information required for maintaining Project management toolkit including risk and issues logs, Gannt charts and financial trackers.
- Manage, store, retrieve and interpret project documentation including contracts, leases and other commercially sensitive information.
- Provide information for the purposes of contract management.
- Deal with queries, from internal stakeholders and suppliers.
- Arrange meetings and team events.
- Undertake appropriate cost-centre administration including use of MyNRW and provide full secretariat services to Project Meetings
- Undertake health and safety duties and responsibilities appropriate to the post
- Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
- Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
- Any other reasonable duties requested commensurate with the grade of this role.
Your Qualifications, Experience, Knowledge And Skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method .
- Experienced in information management and Project Management systems
- Able to interpret contracts.
- Effective at developing good stakeholder relations internally.
- Numeracy skills and ability to communicate clearly verbally and in writing.
- Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and high degree of accuracy.
- Excellent communication and inter-personal skills.
- Organised and adaptable and able to respond to changing demands on workload.
- Possess good literacy, numeracy and IT skills (Microsoft Office).
- Experienced in office administration.
Welsh Language Level Requirements
Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Benefits
This role will offer a range of benefits, including:
- Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- commitment to professional development
- health and wellbeing benefits and support
- weekly wellbeing hour to use as you choose
See full details for all the
employee benefits you will receive.
Please keep reading
We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the
Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
