Property Administrator

Company Description

Allsop Letting and Management (ALM) is a subsidiary of Allsop LLP and was established in 1999 to provide management services for the residential property investment sector. ALM has a strong reputation, winning numerous awards and works with clients across the UK. Due to continued growth within our portfolio, we are seeking a motivated Property Administrator to join this outgoing and vibrant team. This is a full-term, permanent role dependant on a successful probation period.

Role Description

This is a full-time role which is based predominately in our Leeds office although some remote work may be considered after the initial probation period. As a Property Administrator, your responsibilities will include supporting a team of Property Managers in answering and logging incoming maintenance calls, contacting after-care companies and third party contractors for updates on in-progress jobs and reflecting this in our Property Management System. It will also including managing council tax and utility accounts for void properties, arranging inspections as well as other ad-hox support tasks.

This is a fantastic opportunity for someone looking to enter the Single-Family Housing and Property Industry in a role with clear onward development or someone with similar administrative and customer service experience.

If you are a super organised, dynamic, ambitious individual who is passionate about making a difference and driving success, then this role could be the next opportunity for you! We offer a supportive and inclusive workplace culture, with opportunities for personal development and growth, and career advancement.

The Role

• Providing phone support for property teams

•Processing service charge, utility, council tax and maintenance invoices

•Linking documents to property database

•Providing tenancy start and end updates to local authorities

•Opening post and distributing

•Arranging maintenance works to be carried out by contractors

•Maintaining an accurate and up-to-date property database

•Conducting ad-hoc short projects to support the property teams

•Work in line with company policies, procedures and timescales

• Liaise with residents, on site aftercare teams and contractors to deal with enquiries and resolve issues

• Liaise with approved contractors and ensure work is completed to the expected level of quality

• Arrange access for site inspections on behalf of the property management team

• Provide support to the wider property management team and offer cover for absence

The Person

• Extremely organised

• Committed to providing excellent customer service to our residents

• Excellent communicator both with internal and external stakeholders

• Motivated to develop and progress

• Previous experience in a PMS system. Yardi experience is preferable but not essential

The Package / Benefits

• £23,000 to £26,000 Basic salary (D.O.E)

• Performance related Company Bonus

• Ongoing training courses and development, encouraged and paid for

• Fantastic company culture and a globally recognised organisation, social events and space

• Health Cash Plan

• Monday to Friday 9 am – 5:30 pm - No weekends!

• 25 days annual plus bank holidays

• Company Laptop