Property Administrator

About Us

Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants.

We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.

Key Responsibilities:

Utilities & Property Admin

• Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during tenancy changes and void periods.
• Liaise with utility providers to resolve billing or account issues.
• Maintain accurate records of meter readings and supplier information.

Repairs Coordination

• Assist the Property Managers in handling tenant repair requests.
• Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
• Follow up on outstanding repairs and update tenants and landlords regularly.
• Maintain repair logs and ensure compliance with internal service standards.

General Admin & Support

• Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
• Maintain organised records on our property management system.
• Provide administrative support during move-ins, move-outs, and tenancy renewals.

Skills & Experience

• Previous experience in property management or administration preferred (not essential).
• Excellent communication and organisational skills.
• Strong attention to detail and ability to multitask.
• Comfortable using Microsoft Office and property management software (training provided).
• Friendly, proactive, and confident in dealing with tenants and contractors.

Why Join Us

• Work in a supportive, professional team environment.
• Opportunities to grow into property management or other areas of the business.
• Access to ongoing training and development.
• Be part of a company that values service, excellence, and team spirit.

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Additional pay:

• Yearly bonus

Schedule:

• Flexitime
• Monday to Friday