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As a Professional Services Consultant, Sr you will take the leading role in technical engagements including assuming responsibility for performing Mapping, Testing, Technical evaluation and solution changes as well as solution implementation both to the cloud and on customers own environments.
The role involves delivering technical software integration solution between customers ERP and their trading partners, including communication, message exchange, data transformation and training. You will be the Technical Subject Matter expert supporting the Project Manager, providing status updates highlighting risks and issues, during the project and whilst working directly with the customer or third-party technical teams.
What You Will Be Doing
- Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.
- Assist Project Manager in determining direction, timelines, schedules and activities for an area of the project.
- Ensure all deliverables in area of responsibility are delivered on time and on budget.
- Perform training and knowledge sharing with peers and customer core team
- Co-ordinate closely with various Teams, Technical/Development/Consultants
- Engage directly with customers to ensure the most appropriate solution is delivered for the customer. This may involve change of project scope to ensure the best outcome for the customer.
- Reviewing Technical documentation for API’s, communication protocols, Message Standards. Using this information to implement a fully integrated customer solution.
- Working directly with the other consultants, to bring your experience to the benefit of the professional services team.
What You Will Likely Bring
- Possess accurate estimating skills for various project tasks.
- Previous EDI or system integration experience beneficial.
- Ability to meet utilization targets and completes project deliverables on time.
- Strong technical background, with ERP experience a distinct advantage
- Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
- Customer centric, results oriented, self-starter and able to work independently.
- Strong listening, verbal and written communication skills, including virtual presentations.
- Ability to travel, sometimes internationally
Qualifications
- Active Polish and English language (+ German very beneficial)
- Manufacturing, supply chain, and/or manufacturing accounting experience.
- 5+ years of Technical ERP, Integration or EDI Experience.
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter
Alena Jelinkova, Kai Lewis
