We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
An exciting opportunity has arisen for an enthusiastic and diligent administrator to join our welcoming and supportive Adult Psychology team.
We are looking for someone who has proven excellent administrative and clerical experience, is a strong team player with excellent communication skills. A welcoming telephone manner is vital as the post holder will have direct contact with patients and health professionals.
Main duties of the job
Duties To Include General Administration Duties Plus
- Inputting patient information onto databases including WCCIS
- Supporting the local team to support their patients
- Typing of patient letters and reports
- Booking appointments, meetings and managing diaries
- Waiting list validation and alterations as required
- Minute taking for team and professional meetings
- To be first point of contact for patients
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And Knowledge
Essential criteria
- Good standard of education clearly demonstrated
- Knowledge of administrative procedures, systems and microsoft packages
Desirable criteria
- Administration or secretarial qualification
- Knowledge of WCCIS, oracle and database systems
Experience
Essential criteria
- Administrative or secretarial office based experience, preferably within NHS or healthcare environment
- Experience of arranging and servicing meetings, minute taking and distribution
Desirable criteria
- Previous NHS experience
- Experience of working within a mental health setting
Skills and attributes
Essential criteria
- Good written and verbal communication skills
- Good organisational skills
Desirable criteria
- WCCIS Literate with understanding of databases
- Understanding of Information Governance guidelines
