Pump Centre - Business Development & Delivery Manager

Birmingham, England, United Kingdom

7/8/2025

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

We are excited to share that we are actively recruiting for a Business Development & Delivery Manager to join our Pump Centre Business.

The primary purpose of this role is to develop and grow the Pump Centre business as follows:

• Ensure the existing Pump Centre membership is developed, retained and expanded.
• Develop, retain, ed and deliver the annual events and training programmes.
• Be a primary point of engagement for Arcadis, focussing on leading and managing client relationships on specific water sector client accounts, establishing Arcadis as a trusted partner.
  
  

All to time, cost and quality and in accordance with Arcadis quality standards.

Role accountabilities:

• Increase & retain Pump Centre membership..
• Develop Pump Centre membership into other / new sectors.
• Increase Pump Centre revenue through the sale and delivery of services which include training, membership, events, engineering consultancy, collaboration and other ad hoc appropriate services.
• Be the main lead in the organisation and delivery of Pump Centre events including member events and the Water Equipment Show.
• Preparation of bid and proposal documentation and presentation to potential and existing clients and stakeholders.
• Preparation of progress presentations and reports on membership, events progress, training programme and all other services,
• Marketing responsibilities for the Pump Centre including the management and development of the Pump Centre website, social media communication and advertising campaigns.
• Promote the Pump Centre services through the development of relationships with existing and potential new members and external stakeholders to meet or exceed planned targets (revenue, bookings and margin).
• Monitor events and membership costs and highlight variances in order to manage and control cost variables to meet or exceed planned targets (revenue, bookings and margin).
• Input to a range of business systems (e.g. Sales Cloud; SharePoint; and project accounting system) in line with defined procedures to ensure that they are accurate, up to date and meet Arcadis quality standards.
• Develop and maintain an in-depth understanding of the clients and the water sector to identify key trends and emerging opportunities.
• Manage the local pipeline and feed opportunities into the global account pipeline to ensure an optimal flow of pursuits to achieve local and global targets.
• Promote continual improvement in SHEQ performance across the Pump Centre and where appropriate the wider business
  
  

Qualifications & Experience:

• Significant experience in organising and delivery of events and conferences.
• Bachelor’s degree, vocational qualification or equivalent, possibly with/working towards a relevant professional certification.
• Significant experience in sales and marketing with a technical background.
• Previous project management experience, including experience in bid preparation.
• Good communication skills, including the ability to liaise with peers and senior colleagues and build and maintain relationships
• The ability to negotiate and manage relationships with external stakeholders and suppliers.
• Commercial acumen and organisational understanding.
• Excellent planning and organisational skills.
• Advanced proficiency in using relevant software and systems.
• Thorough understanding of relevant business processes.
• Proficient MS Office skills.
  
  

Demonstrable experience of:

• Applying independent judgement and responsibility in leading growth activities in a pressured environment.
• Building credible relationships with all key stakeholders and external clients.
• Exhibiting the leadership qualities and behaviours sought in the Arcadis Global Leadership Model.
  
  

Candidate should possess:

• A broad understanding of the regulated water and water management sectors, challenges and opportunities including competitor and regulatory landscapes.
• Strong inter-personal and communication skills.
• A strong understanding of the principles of commercial management.
• A strong focus on health, safety and all dimensions of people welfare.
• Demonstrate excellent prioritising and organisational skills in order to manage own workload, ensuring programmes are delivered to set timescales and budgets.
• Proactive, hardworking and motivated, with a positive attitude towards your role and your development.
• Ability to work with a wide variety of internal and external stakeholders and suppliers.
  
  

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.