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Copyright © 2026
Copyright © 2026
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MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 136 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Main Purpose
This full-time, office based, role is to support the MKM Purchase Ledger Function, working closely with MKM branches and suppliers to deliver a high-level, efficient service to both. This is a large team working in a fast paced, high-volume environment. Full support/training is provided.
Duties & Responsibilities
Manage a minimum of 13 branches on completion of training
Charge out direct orders to customers in a timely manner
Investigate and match invoices to PO’s, when automatch fails
Liaise with branches and suppliers to resolve queries quickly to enable on-time payments
Ensure credits are matched correctly to either held invoices or return notes
Developing strong relationships with suppliers and branches
Ad hoc duties as and when required.
Targets
All invoice queries must be noted in a timely manner and sent to the branch or supplier for resolution
This is measured in two ways
o using the number of invoices without query notes vs the number of total outstanding queries
o Aged queries
% are used to track daily progress
o <20% Green
o 20%-30% Amber
o >30% Red
The expectation is to be regularly in green
A Qlik report is sent daily to each team member detailing their own figures to allow them to monitor and prioritise their workload
Managers receive a full report that is entered into a monthly spreadsheet and reviewed daily.
Skills, Knowledge and Experience
Experience of handling a fast-flowing workload, efficiently and effectively
Accuracy and attention to detail is paramount
Highly organised
Able to work to tight deadlines
Strong numeric ability, with Excel experience
Be able to remain calm under pressure and manage a fast-flowing workload, efficiently and effectively
IT literate
Excellent written and verbal communication skills along with a polite telephone manner
Good customer service skills
Our benefits:
A competitive pay package.
Generous discretionary bonus scheme.
People orientated culture.
Substantial Employee Discount
Training and development opportunities.
Holiday scheme which rewards length of service.
Holiday Purchase Scheme
Perkbox discounts
Contributory pension scheme
Performance related bonus
Financial Planning Support
Cycle to work scheme
Free parking
Enhanced Maternity
Enhanced Paternity
Employee Assistance Programme
Mental Health Support
Any queries, please call on: 01482 262280