Quality and Compliance Administrator

We are looking for a proactive and detail-oriented Quality & Compliance Administrator to join Civic. This is a newly created role that will support our Quality & Risk Management department and work closely with leadership across the practice, including the bidding team. We are looking for the right candidate to join any one of our studios across the UK.

You’ll play a key role in maintaining our ISO accreditations and industry qualifications, supporting internal systems, and helping integrate new businesses into our group. This is a fantastic opportunity for someone who is technically minded, organised, and passionate about quality, sustainability, and continuous improvement.

Sustainable and responsible practice is at the heart of what we do. You’ll contribute to our Net Zero goals and help ensure our operations reflect our values of collaboration, curiosity, and helpfulness. Your work will directly support our mission to leave a positive legacy through the built environment.

• Maintain ISO 9001, 14001, and 45001 accreditations and support new certifications
• Update and manage Integrated Management System (IMS) documentation
• Coordinate internal and external audits, supplier vetting, and compliance tracking
• Manage data entry and user access across platforms (Rapport3, Newforma, Alectro)
• Support onboarding, training coordination, and staff CV/profile updates
• Collate and report environmental performance data in line with Net Zero goals
• Proofread contracts and legal documents for accuracy and consistency

• Knowledge of Quality Management Systems and ISO standards
• Experience with data entry and project management platforms (e.g., Rapport3, Newforma)
• Proficiency in Microsoft Office (especially Excel); Adobe InDesign is a plus
• Familiarity with Microsoft Access is an advantage

You’re a logical thinker with a high attention to detail and a strong sense of initiative. You enjoy working both independently and as part of a team, and you’re confident managing multiple tasks and deadlines. You’re also a great communicator who thrives in a collaborative environment.

Alongside an outstanding work environment, we offer:

• A market competitive salary (regularly reviewed, revised and updated)
• Flexible, Hybrid Working (Our Better Normal model of work can be as unique as you are!)

Curious to find out more?

• Then please contact us for a confidential chat with our team.