Quality and Improvement Manager

Company

Optimo Care Group

Location

Jaywick, England, United Kingdom

Posted At

7/1/2025

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Description

Quality & Improvement Manager

£50,000 to £60,000

At Optimo Care Group, we don’t just deliver care - we redefine it.

As the parent company of leading Domiciliary, Specialist Care and Supported Living providers, we are committed to setting the standard in the social care sector. Powered by innovation, compassion, and our unwavering PRIDE values, we work tirelessly to improve lives and drive excellence across every service.

We are now seeking an experienced and forward-thinking Quality and Improvement Manager to join our team - someone who shares our passion for quality, innovation and positive change.

Why Optimo?

When you join Optimo, you're not just joining a care provider - you're becoming part of a community that supports and champions your growth.

Benefits

Comprehensive Training - Access to the Optimo Learning Academy for continual personal and professional development
Career Progression - Clearly defined pathways in a growing, ambitious organisation
Supportive Team Environment - Work with compassionate, skilled professionals who care as much as you do
Employee Assistance Programme (EAP) - 24/7 access to confidential wellbeing and practical support
Reward Gateway - Exclusive discounts at high street and online retailers, plus recognition and reward tools
£250 Refer-a-Friend Bonus - Help grow our community and be rewarded for it

Your Role: Shaping Quality, Driving Innovation

As Quality and Improvement Manager, you will lead a cultural shift towards continuous improvement and operational excellence across all Optimo Care services.

This is more than a compliance role - it’s a strategic, high-impact position designed to influence how care is delivered across the board. You will create the “golden thread” that aligns our services with regulatory standards, best practice, and most importantly - the needs of the people we support.

Key Responsibilities Include:

Delivering and embedding our Group Quality Improvement Strategy
Leading quality assurance audits, benchmarking, and compliance frameworks (CQC and contractual)
Driving the development and implementation of new policies, systems and service improvement plans
Standardising quality practices across the organisation to create the Optimo Way
Championing innovation and digital solutions to improve care outcomes
Building strong partnerships with regulators, commissioners, staff and service users
Shaping sector-wide thinking through policy influence and thought leadership

What We’re Looking For:

We want someone who’s not only strategically minded, but also hands-on - ready to inspire teams, lead projects and shape the future of quality care at Optimo.

Essential:

A relevant qualification in health & social care, compliance, or quality improvement
Proven experience in a quality leadership role within health and social care, preferably across multiple services
Deep understanding of regulatory frameworks (e.g. CQC) and national best practices
Exceptional communication, data analysis, project management and stakeholder engagement skills
Passionate about inclusion, innovation, and making a measurable difference

Be the Difference in a Role that Makes a Difference.

If you're ready to take your career to the next level - and help shape the future of care delivery - we want to hear from you.

Apply today and become part of the Optimo journey.

HPINDOR