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The Quality Engineer role is focused on Accreditation Management of Credentials (3rd Party authorisation) associated to sites within the EMEA region. Accreditation Management acts as a leader to gatekeep accreditation(s) and have oversight of company operated activities or service fulfilment and in a support role for Conformity Assessment Body activity.
Responsibilities
- Management of Credentials (accreditation/certification).
- Facilitate Internal and External Accreditors, Regulators, and Scheme Audits. Act as primary contact responsible for engaging with Accreditors, Regulators and External Scheme Owners. Establish and maintain accreditation (inc. scope extensions and reductions.
- When required, facilitate resolution of customer complaints.
- Facilitate understanding of the Corrective Action Request (CAR) process and possibly serve as CAR Champion.
- Participate and provide inputs for Regulatory Services owned processes (CAR, Internal Compliance Assessments and External Assessments), when requested for Management Review, per applicable standard requirements.
- Assess Management System compliance, including control of documentation and records, via the Internal Compliance Assessments Process.
Qualifications
- Preferred - University degree (or equivalent) in Engineering, or related field plus generally five years of directly related experience.
- Fluent in English and local language place of residence (verbal and written) skills.
- Detailed knowledge of quality management systems and process improvement principles, tools and techniques including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo).
- Demonstrated knowledge of auditing and CAPA Principles.