Quality Group Leader

Join Our Technical Team at The Compleat Food Group!

We’re looking for a motivated and detail-focused Quality Group Leader, to lead our team of Quality Control Technicians. In this key role, you’ll support our commitment to compliance with Group, Customer, and BRC standards while driving continuous improvement across the business. You'll play a vital part in upholding our due diligence processes and ensuring product quality at every step.

Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c6,000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Working Hours: 3 on 3 off ; 6am to 6pm

Location: Poole

Salary: £38,000 - £40,000 DOE per annum

Your Duties Will Include:

• Conduct food safety risk assessments. 
• Validations Management.
• Design CCP, vegan cleaning, allergen cleaning and prerequisites validations following Group and customers’ standards.
• Create the schedule for validations and verifications. Perform validations and verifications. Coach / upskills and supervise members of Technical Team in performing validations and verifications.    
• Review cleaning instruction card to reflect the correct working method to ensure effective clean to the correct standard.
• Support HACCP Team as required.
• Sample collection as required.
• Preparation of governance packs/reports supported with relevant information.
• Conduct internal audits; quality system, fabrication, CCPs, traceability, mass balance, and GMP audits according to company schedule.
• Conduct trend analysis for non-conformances and working with other department to ensure corrective and preventative actions are in place addressing the root cause. Liaise with responsible for closure of the non-conformances to be closed in a timely manner. 
• Ensure CCPs QC are properly trained with up-to-date CCP procedures, and CCPs production documentation are completed to standard.
• Update and maintain auditing templates, procedure and provide coaching to internal auditors.
• Provide supports to the Factory Technical Manager to ensure site is audit ready every day.
• Liaise with Pest Control contractor to assure compliance. Manage field biologist reports, liaise with relevant staff to assure non-conformances closure in a timely manner, and site audit ready related to pest control.
• Manage Quality Control Technicians Teams responsible for Goods in checks, respectively customers complaints and export documentation, as delegated by Factory Technical Manager. 
• Provide training and on the job / coaching. Provide adequate cover for site.
• Management of exports documentations based on traceability. 

Your Skills and Experience:

• Minim of 5 years’ experience in the food industry 
• Food safety level 3
• Experience with working with Quality Management System 
• Internal audit 
• Experience of managing a small team is advantageous 
• Ability to consistently meet deadlines 
• Good analytical skills 
• Good people management skills 
• Proficient in the use of MS Office tools 
• Problem solving  
• Clear written and verbal communication with a flexible approach for appropriate bottom-up and top-down communication channels. 
• Good time management  
• Ability to identify and act on opportunities for improvements 
• Be able to engage with site colleagues at all levels to share knowledge and act as site expert  

Benefits:

• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
• Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
• Online Wellbeing benefits
• Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
• Holiday Discounts via Online Retail Discount

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: 

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us, please send a message to [email protected] and should we have any roles we need additional support with we will reach out to you.