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About The Role
We are seeking an experienced
Quality and Training Manager to lead and oversee our quality assurance and staff development programs. This role is critical in ensuring our operations meet the highest standards of compliance, particularly with
ISO regulations (e.g., ISO 9001, ISO 14001, etc.), while also designing and implementing effective training programs across the organization.
The ideal candidate will have a strong background in quality management systems, with hands-on experience in establishing and maintaining ISO certification, along with a passion for developing and upskilling teams.
About You
Key Responsibilities:
- Develop, implement, and maintain the organization's Quality Management System (QMS) in accordance with applicable ISO standards.
- Lead and manage the process of ISO certification, including preparation, audits, corrective actions, and ongoing compliance.
- Monitor and evaluate internal processes, identifying areas for improvement and ensuring continuous improvement practices.
- Conduct regular internal audits and coordinate external audits by certification bodies.
- Develop, coordinate, and deliver training programs aligned with quality, compliance, and operational objectives.
- Ensure training documentation is maintained and up to date; track employee training records and certification compliance.
- Partner with department heads to identify training needs and create tailored learning initiatives.
- Prepare and present quality and training performance reports to senior leadership.
- Foster a culture of quality, accountability, and continuous improvement across all departments.
Requirements
- Proven experience (typically 3+ years) in a Quality Assurance or Quality Management role.
- Strong knowledge and hands-on experience with ISO standards (ISO 9001, ISO 14001, or other relevant standards).
- Demonstrated success in achieving and maintaining ISO certification.
- Experience designing and implementing employee training and development programs.
- Excellent communication, facilitation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Relevant certifications in Quality Management or ISO auditing are a plus (e.g., ISO Lead Auditor certification).
About Us
About the company
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 194 branches nationwide and a turnover exceeding £500 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
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